Leerburg Shipping Information

1. Determining Shipping Rates
   
2. Overnight and 2nd Day UPS Shipping
3. Large Volume & Heavy Orders
4. Foreign Shipping Rates
   
5. Testimonials from Foreign Customers

Do you want to determine shipping on any Leerburg order?

To determine your shipping cost please go to our website and place items that you are interested in into your shopping cart.  During the checkout process you will be able to see the prices for the various shipping methods when you enter your zip code. If the shipping charges are more than you wish to pay, simply close out of our shopping cart. NO ORDER or customer information is processed until you click on one of the checkout buttons.

We typically process orders within 1 – 2 business days of receiving them. UPS shipping is always faster then shipping through the Post office. It is also more expensive. Local Customs officials  can interfere with delivery times. We have no control over that.

You are always welcome to email your address and what you would like to order to book@leerburg.com for shipping quotes to be emailed to you.

Next Day and 2nd Day UPS Delivery

• Overnight and second day delivery for orders are only available within the United States.
  
• Orders must be in our office by 12:30 PM (Central Time) for second day or overnight delivery.
  
• Overnight orders received AFTER 12:30 PM on Thursdays will not be delivered until Monday unless a Saturday Delivery is requested and Saturday Deliver is available in your area. There is an additional charge for Saturday Delivery if available.
  
• No overnight or second day service is available outside of the United States.
  
• If a 2nd day or Next Day order is received in our office by 12:30 PM Central Time, we will ship that order that same day - unless the items you are ordering are out of stock. Overnight or 2nd day will be shipped by UPS.
  
• If you do not provide the EXACT billing address for the credit card you are using for payment, your order may be delayed. If your order is delayed due to this reason, the guarantee for 2nd day or Next Day will not apply to your order.
• UPS does not deliver on Sundays or Holidays.

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Large Volume & Heavy Orders

Because our shopping cart can not anticipate all possible large volume or extra heavy purchases to single individuals, heavy or large volume orders occasionally incur extra shipping above that calculated by the shopping cart. We will not, however, ship such an order with its added shipping charges without first contacting the customer to get approval of the changes.

In order to send your package, we will need your approval to the increased shipping costs.

Foreign Shipping Rates

Exact shipping costs will vary based on a number of different factors.

1. Exactly what you are ordering
2. The shipping address
3. The method of shipment you choose

Exact times in transit will vary based on the following

1. Shipping method chosen
2. Customs interference

You are always welcome to email your address and what you would like to order to book@leerburg.com for shipping quotes to be emailed to you.

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Testimonials from Foreign Customers

TESTIMONIAL:

August 20, 1999

Ed,

I received the tracking tapes that I ordered from you. They are full of great information as has been all of the tapes I have purchased from you.

Regards,
Michael Margot
Western Australia

TESTIMONIAL:

June 21, 1999

Hi Ed,

Today the three videos I ordered arrived. After watching video 101-b I have to tell you that I am very enthusiastic about it! You've managed to bring all needed information about basic bite training in a straight-line, easy-to-understand lesson. I can't wait to watch the two other videos this evening.

At the end of the video you said that you hope that the video is worth the money the viewer has paid for it. Let me tell you that the knowledge you give to the viewer can not be paid anyhow. Learning, progressing and finally being able to give your dog a good training and education and with that more fun and meaning to your and your dog’s life is something you cannot pay with money. If someone takes action trying to make these things possible for you and you’re dog you only can pay him with appreciation and respect! I hope I could explain to you what I mean in my poor english.

Thank you and all the best to you and you’re team!

Thomas Kosak
Germany

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