Leerburg Customer Comments

LEERBURG CUSTOMER COMMENTS

The following are unsolicited comments from happy Leerburg customers.

Check out the testimonials on our FREE Streaming Videos

November 4, 2009

Love all your products. You continue to provide fun and exciting toys and treats for my dogs, and very helpful and educational item for us all.

Thank You,
Diane

November 2, 2009

Just want the Leerburg crew to know, that I really appreciate the care and love that goes into all you guys/gals do for not just your dogs but your clients care as well. It is very comforting to have such a volume of knowledge to draw from and the amazing feedback on answering all the emails.... I am praying hard that the door opens to attend Michael's school soon, until then I am so glad for the videos you are producing, it has been very motivating and been building my own drive as a work in progress dog trainer...

Thanks.
Paul

October 31, 2009

Cindy,

I have written you several times about my GSD and the distraction problems I have with him away from home. I have trained akc for a good while and have talked to many people about the problem, but no one had the answer. I would like to thank you for your advice because you were right!!! It seems very simple but everyone missed it, including me but I am totally green. Thanks again. You said the pay back did not have a high enough value and were you right. We went to a parking lot this morning with a fire truck starting up right next door but he ran out got his dumbbell and returned!!! I can't believe it.

Thanks a lot,
Roz, from Memphis

October 16, 2009

Thank you so much for being so helpful. As promised, the wire muzzle arrive this afternoon at 4pm AZ time via UPS.

Ordered online in the evening of Oct 10 (Saturday) and the following day Oct 11 (Sunday) you e-mailed me to recommend another wire muzzle that would fit best based on my dog measurements. Then Oct 12 (Monday) was a holiday (Columbus Day), yet Leerburg processed it so quickly, it would arrive this Friday (Oct 16).

NOW THAT'S WHAT I CALL SERVICE!! This is the reason why I am a returning customer.

Sincerely,
Rudy

PS....Fits nicely and my dog has room to pant. He has accepted it without much trouble.

Muzzle Photo

October 9, 2009

Hey there,

Just wanted to say thank you again for all the helpful advice and products we have received from your site. We did all the dog training DVDs that are not for working dogs, we have an everlasting treat ball that is the ONLY toy my dog can't kill, we use stall matt in the kennel and crates (which is also the ONLY material he doesn't kill) and we use a dominant dog collar as a basic collar as it is the ONLY collar that stays in place. We never have to use a hard correction on him, just a slight tug and "uh uh" and he stops doing whatever it is he's doing.

We take him out walking twice daily and work with him during the day and at 10 months he is the envy of the neighborhood. People are constantly asking what school he went to or who his trainer was. Since we got him at 9 weeks we have only had 2 weeks where we were at our wits end, but we stayed consistent with his training and got good advice and it passed.

He now knows over 30 commands, naturally walks at a heel and will come when we call him even when he is chasing something, he is also learning tracking training and is enjoying that immensely. A local dog trainer met him and said hands down he was THE best socialized dog she had ever met in all her years of training and even put it in writing. She also was impressed how consistent our training was because she also said he was one of the highest drive dogs she had ever seen and would be destructive if he wasn't exercised or worked as much as he is. Thankfully we back onto huge wilderness!

We used your socialization and neutralization techniques to have him comfortable around people, dogs, and all kinds of places. He can be chewing a bone or toy and a kid will walk by and he just wags his tail and ignores them otherwise. We also visited the vet office and grounds before he got neutered and he acted like it was just another day even after his surgery, and he still LOVES to visit the vet. My lawn is clean and free of dog poop and pee as Kye has his spot at the back fence and NEVER goes on the lawn. He also doesn't mark anywhere but his spot.

We use Zukes for training and my dog would turn himself inside out for one of those if he could, it is amazing what a dog will learn when motivated properly. If our dog is this good at 10 months we can't wait to see what he is at 2 years.

Thanks again,
The Terniers

Here is a picture of Kye waiting for the command to take his toy, he will wait for however long we ask without moving until we say "ok, take your toy."

dog

October 8, 2009

Hey Ed,

I'm always asking you questions about this, that and the other, but I don't think I've ever taken the time to thank you and Cindy for all the help that you've given me over the years. So maybe this picture and story will be enough to let you both know how much sharing your knowledge helps people like me every day. The picture that I sent is a picture of my Chihuahua, Bucatini. She is the only survivor of a litter of puppies that we had 8 months ago. They were born seven days too early and she was the only one who had the will and the fight to live. We ended up bottle feeding her not because the Mom wouldn't, but because she was so little that she couldn't latch on well enough. She did get the colostrom. but after that we used your formula. She went down to 2-1/4 ounces before she started gaining weight, and she's still small, but she's healthy as a horse. You'd think that the story would end there, but it doesn't. After years of wanting to switch to the raw diet that you recommend, but being afraid, I finally made the jump. I had one dog who is 12 and of course Buca who wouldn't eat like she should for being so small. We'll because of them I fianally got up the guts to try it. Now all my dogs can hardly wait to eat, Buca now weighs a whopping 3 pounds 12 ounces. My Lab, who is 12 had a high liver count, her count is now down, but we did find out that she has adrenal gland cancer, but since we put her on your diet she is now back to going for short walks and she now begs like no ones business. So thank you for the info that you put out there for us, and thank you for the midnight emails you've sent me over the years when I was worried. I am indebted to you as are Stormy and Buca. Not to mention my other dogs who totally love their raw meat and veggies.

Sincerely with all my heart and thanks,
Bonnie

pup

October 8, 2009

Hello Ed,

I just wanted to tell you how totally impressed we are with your service.

We ordered a few items (well, $500 or so) Oct 5th and it was at our door on the 8th. This is to NORTHERN ALBERTA, CANADA!!! I have never received product so quickly even when ordered inside Canada.

We were worried we would get our new GSD puppy (Phoenix) on the 17th before the order got here. Our previous baby, Caesar, was a purebred GSD who had to be put down in early July at 3 years old with renal failure. His kidneys were under developed and he fought for about a year before losing the battle. Very hard on my wife and I as he was truly a special friend.

Next week I will be ordering some DVDs as we do want to employ many of your training methods. We are determined to feed Honest Kitchen but have been unable to find a Canadian source although their website lists several dealers who do NOT carry it. Honest Kitchen has yet to answer emails with supplier info. I am on the road a lot (rural - remote area breadman) and I know my wife will not do raw.

I would love to hear your honest opinion on Orijen and/or Ancana kibbles as both are Alberta made, supposedly reasonable quality and available in our northern location. I would switch off daily with Honest Kitchen which I would have to bring up from your site.

Warmest regards,
Bob

October 8, 2009

Love your website! Michael Ellis is amazing, and your website rocks! Love the free streaming videos, you sell very nice products and overall very impressed with your services!

October 1, 2009

I just wanted to thank you for the information about aggressive dogs you have shared on your website. I've only read the first few paragraphs, and already it's helped tremendously. I have an older hound (he seems to be a foxhound) who has trouble with dog aggression. It is making it very unpleasant to take him for a walk.

He is doing better containing himself when we pass dogs who are aggressive and/or barking in their own yard. He seems to respond to "good boy" when we pass, as he contains himself. But he still has trouble with leashed dogs we pass on our walks, even friendly or disinterested dogs. I had been trying Casaer Milan's "calm assertive energy" idea, and it hasn't worked. I kept thinking, it must be something I am doing wrong or he would stop. I am calm and assertive with him. Your article was a big help. I got Beau when he was about a year old. He was very very timid. I noticed his ears were badly scarred with what look like bite or puncture marks, and he has a scar on his face. He may have been attacked by another dog when he was a young dog - that would explain his aggression.

He is a good dog. He has turned out to be a great watchdog and he's great with my daughter. He loves his companion, a lab/whippet mix female, and he's good with our house cats (although he will kill feral cats). He has very expressive eyes, and he loves his family. Now I have someplace to start as I work with him.

Thank you!
Suzanne

October 1, 2009

Thank you!
Suzanne

September 25, 2009

Hi Cindy,

I just received the Basic obedience, and Establishing pack structure DVDs that you offer. I just wanted to say thank you! Great information presented in a simple, easy to understand format. We have had many dogs during our life, but recently rescued a 1 year old male Doberman. He has been the biggest challenge that we have ever faced. The information that you have presented has already started to help us gain control over Ozzie, and make our time together more enjoyable. Again a Big Thanks!

Bob

Cindy's Response:

Hi Bob,

Thanks for writing and thanks for your business, we truly appreciate it. I hope you and Ozzie have many happy years together.

Cindy

September 24, 2009

Ed,

I made my third order from Leerburg last weekend, I think on Sunday. I got my package on Tuesday. Every order from your company has arrived very quickly and has always been 100% correct. You and your people do an excellent job. Thanks a ton.

Neil

September 18, 2009

Dear Ed:

Thank you very much for your article on Dominant and Aggressive Dogs as Family Pets along with information on Correction Levels.

I have a very handsome 85 lb.-11 month old-White German Shepherd named Thor. Thor is a hard dog, I have spent significant money on training, that in retrospect, was truly for a soft dog and had little effect on Thor. Additionally, in frustration, sometimes I have gone too far in the other direction in trying to over correct, which in turn over stimulated Thor and didn't give him a choice to understand what was expected of him.

Your article clearly and concisely laid out the hierarchy of appropriate corrections for dogs based on their personalities. After using my voice in a normal tone and then escalating to a pronged collar (Leerburg's) leash correction (lifting pop). My very intelligent dog "gets it."

I am no longer yelling or trying to correct him with a death grip.

Further, you description of "Time Outs" and the kind that are appropriate, is also very effective. Thor has learned he cannot enjoy sitting outside Starbuck's with mom if he acts like a beast to other dogs. If he acts up, or tries to be aggressive to other dogs, he gets a leash correction and goes immediately back to the car. If he is a prince and lays at my feet, he earns the privilege of my company and the fun of people coming to see us. He is such a ham; he much prefers being admired to sitting in the car.

It is a treasure to apply your years of experience to the great improvement in our family's enjoyment of our intelligent dog. Your soul is truly in your work AND for all the hands-on work you have done with dogs, YOU ARE ALSO A VERY GOOD WRITER!

Thank You For Your Great Article and Great Collar:

Carol

dog

September 15, 2009

My dog has bitten the daylights out of me and the wife since we got him at six weeks. Found your website and are now getting a handle on him. Great advice in your eBooks and can't wait to watch the DVDs. We put the prong collar on him and it was like we flipped a switch. Thanks a ton. Oh yeah, You guys sent it out on Friday the 11th. and I got it on Tuesday the 15th. Thats about the best service I've ever had. Thanks again. Its a pleasure doing buisness with you.

Thomas

September 14, 2009

Thank you so much for affording me the luxury of learning through your trials and errors, as well as accomplishments. I feel empowered through your articles and DVDs and have the utmost respect for both of you, Ed and Cindy.

Regards,
Korinne and Axil

September 10, 2009

Thanks and thank you for the DVDs on Training dogs with markers, and with food, and Pack Structure. Now I am on to a raw/natural diet. I do not want to think about raising a dog without the support of Leerburg. You are the best!

Sharon

September 1, 2009

I wanted to say thanks to you and Ed and your staff for giving us (me, my wife, and all who love dogs) such a wonderful source of knowledge and information. Because of you, I found the Honest Kitchen and the, may I say, courange to add raw meats and raw bones to our dogs' diet. It seems so natural when you watch their enthusiasm at feeding time. The sound of them crunching through bone almost makes me feel like I've gone back in time. Like I'm living with wolves. We all love it.

Also, I must say thank you for your training vidoes. Our breeder gave them to us when we bought our GSD pup. When we thanked him he said he wasn't doing it for us, he was doing it for the dog. The videos have taught me a better way to train and understand our dogs.

We spent a lot of money on our pup and want the best for her. I feel that she is so much better off because I found you!

Thank you!
Jeff

August 21, 2009

Your site was recommended to me by a friend/co-worker who trained her pit bull using your marker system. She achieved such amazing results that I had to check it out for myself! I'm looking forward to getting my DVDs. Thanks.

Catherine

August 17, 2009

Good Morning,

I had to write to let you know how very pleased I am that you included the training video clip with Cindy and Rush in the last newsletter. I have a a 5 month working dobe pup, (schutzhund) that I am working with as well as my 3 year old dobe bitch. I was struggling with positions and keeping the front end in place when going from sit to stand to down or whatever. I did attend the Ellis seminar when he was in Albany, NY last month. It was wonderful. But I didn't see him talk about using a touch pad for the 'positions' (sit, stand and down) at that time. WHAT A PERFECT WAY TO GET CONSISTENTLY CORRECT POSITIONS!!! THANK YOU THANK YOU THANK YOU. I started to use the pad for 'touch' and eventually for the send away, as he teaches. I did order the new Ellis video, thank you for making it. HE is the best trainer I have worked with to date, I am a marker trainer anyway, and have been for quite a few years, Well 4 at least, because I was introduced to it with my first 'bred for working' dobe bitch who is now just over 3 years old. I can not wait until the Leerburg Ellis video comes, and have been searching your site in the meantime, to keep me 'on track' and to keep me from going crazy while waiting. LOL.

You have saved my relationship with my older dog, and have made my understanding of dogs and dog behavior grow tremendously. I almost gave up my 3 year old when she was just 5 months old, because I didn't understand her or what my part was in her life, and how to fulfill her potential. Your site saved us. Literally, I kept her only after finding your site and realizing you had answers that made sense and worked for us. (I actually sent her home back to the breeder at that age, but took her back after about a month of reading and finding your site). Thank you for making ours a wonderful relationship! If not for you and your staff and site, I would not have her with me now.

Thank You
-Susan

August 14, 2009

After receiving such prompt service on several DVD orders from your company (love them, by the way), I will go to Leerburg.com for any dog supplies I need that you carry.

I am also ecstatic to find a vendor whose advice I can trust. Thanks for selling only the great products.

Much appreciated!!!!

Sincerely,
Claudette

August 10, 2009

Hi Cindy:

Several years ago Ed helped me with a training problem I had with my GSD Schutzhund-bred puppy. The great advice worked. My now-8 year old girl "owns" the pool. I get in with her in the afternoons and play frisbee....

I read all of your emails... such good stuff in there.

The point of this note is just to say "THANK YOU" for all the good you do... and especially for telling people NOT to feed Science Diet. I lost two GSD's to stomach cancer feeding them SD. I got the message and started doing some research on healthy dog food. Both my dogs get Innova and California Natural... As you know, they're both made by the same company.

We do NOT have digestive or other problems. Besides the joy of having healthy dogs I can't even think of how much money I've saved over the years in Vet bills.

I hope you don't mind but I "cut & pasted" the ingredients from SD and put it over into an email to myself.... I constantly tell people to NOT feed SD... and refer them to my local pet store... The owner has researched and sells only healthy food, several of the ones you recommend in your articles that I just finished reading.

THANK YOU FOR BEING THERE.... AND helping so many people...

Denne

August 10, 2009

Thank you for all the articles you put on your web site. It is really helpful and I will buy everything from you guys just because of the articles and info you give away for free. Thanks.

Ryan

August 3, 2009

Hi Cindy & All,

Just wanted to say I received my 2 DVDs. Wow, what service. My order was processed on the 31st and they arrived today......August 3rd.

They look okay........no damaged package or contents.

Can't wait to start viewing.

It will be interesting to view the one for Marker training as I, like Ed, wasn't interested in any clicker training and thought it was goofy. I have not pursued it so this will be my first time to check this type of training out. I read Ed's review of it so am taking his word for it that it will be good.

Wish Michael Ellis was having his school at a much closer location. It seems so many of the trainers are so far away.

Is there a place on your site that provides info for seminars by such people as Michael etc?

Thanks again for the quick service.

Have a great week.

Sandy

August 1, 2009

I just wanted to say your one of the best companies at shipping the product the next day. When I order from Leerburg I get a quality item as promised and it truly arrives in the 3-4 days. And if there is a hold up or item that you have out of stock you contact me the very next business day so I can change my order. I ordered a black tracking harness from you the other day and I got a call and email saying you were out of black at the moment. I was able to change it to brown and it shipped right out. I just wanted to say thanks and let ED know his staff is always very helpful when called or emailed.

Thanks,
Dale

July 31, 2009

Stephanie from your office has been extremely helpful with my equipment purchases and returns. I forgot to email you regarding this, but I ordered an agitation collar a month ago and when I got it, my training director told me I should have gotten a harness for my dog based on how she works. I called Stephanie up and she was so easy to work with - she gave me so many options on how to return the collar, whether I would like a refund or exchange, etc. And, she understood I live in Canada and the return may take a little longer to get back to Leerburg. In the end, I just ordered the harness and the new Michael Ellis DVD and asked her to just refund my card when she received the collar. Her service was just excellent and professional. Thank you for having such great and helpful staff

Jeffrey

July 27, 2009

Hi Mr. Frawley,

Thank you for your sound advice via free eBooks!

When my 5 wk old Siberian Husky pup showed signs of really being sick w/ explosive diarrhea I panicked, didn't know he was really that sick. Of course, this happened on a friday night and still had the weekend to go when no vet could be contacted. I began searching the web for help as to what I could do to get him regulated and stop the flood of running brown water that was squirting out of his rear end. I found one of your free eBooks, "Diarrhea in Puppies," read it and made a midnight run to the local Walmart for supplies. We got through the weekend by following your advice found in that eBook and got him to a vet on tuesday. The vet did all the tests you suggested and prescribed Albon just as you said would happen. I started him on a bland chicken & rice diet w/ a little pumpkin in it. It's been almost two weeks and he's finially started to make snakes instead of puddles.

I hope, I'm not stepping over any protocols by directly emailing you this big "THANK YOU" for your eBooks.

I'd like to start using your training methods for training our Siberian Huskies we have two female 16 weeks and male 7 weeks, they are very smart as you know and could be trained like a German Shepard. I'd like to train my male to be a home guard, by that I mean stay alert and bark to alarm me if something isn't right. Where would you suggest I start using your methods to get them on the right path?

Best of Regards,
Louis

July 24, 2009

I am very impressed with the DVDs! I have dropped one of my private lessons a week in order to keep ordering them! Very pleased!! Very informative and I get something out of it every time I watch it!

Leslie

July 20, 2009

I LOVE the podcasts! Marker training my once handler aggressive, dominant GSD/Formosan mix dog has been so successful. I sent an email on how its so much better than yank/crank in getting his down to be in the correct facing direction (feet forward) on my heel. I don't even need to use the leash to pull him into a finish to the heel from the recall, because I marker trained it using touch on my hand. It is a miracle. Sometimes, distraction is a tiny issue with tightening up his behavior perfectly. But baby steps. I do take him out in public and work his obedience under lots of distractions (dogs, people, cyclists, joggers) and I get so many compliments on him (and my husky who is also marker trained but not as slick as my gsd/mix)... what's so funny about getting compliments is that I see all his goofs and mistakes and not getting his behaviors completely clean (like fast downs or hell look around before he finishes his to the heel position)... but people think he's awesome! Marker training rules. I would love to go to a Michael Ellis session in the Bay Area... Thanks so much. Looking forward to this video and the 2nd one too on tug!!!

July 17, 2009

I really appreciate the great customer service, your quick responses to questions, etc. You guys are wonderful, and I will refer you to all of my dog-loving friends!

Thank you so much, I do hope the Jafco Muzzle fits Hallie.

Thank you,
Mary Ann

July 17, 2009

Look forward to receiving the merchandise. I REALLY appreciate your website and the informative articles and videos. I've learned so much. I've used an e-collar with my two young labs, and have recently moved over to clicker training. They just LOVE to learn. Thanks again for all you do.

K.P.

July 14, 2009

Cindy & Ed,

I had to write you to let you know how much your website has helped me. I wrote you a while back for help with my 2 year old, male lab, Brody, who was having aggression issues. I have been unemployed / underemployed for over a year now and I am so-o-o-o grateful for all of the “free” information your website provides. It has allowed me to get a handle on situation and regain some control.

By getting back to basics and applying some simple techniques I have seen huge improvements in his behavior. Groundwork article was truly enlightening. I have come to understand so much more about Brody’s behavior and some of the misconceptions I had about his behavior…prey drive vs. aggression, corrections vs. training, fair vs. inconsistent leadership. And all of this was available on your website.

I am back to work (hah! Earning a third of what I used to make!) and was just recently able to purchase some of the other training support Cindy recommended. I can’t wait for the DVDs to come in the mail! Ed has a real gift for breaking down a process and explaining it in simple, easy to apply methods. Thank you, thank you, thank you. You both give so much; it’s not a mistake that Leerburg is so successful.

Grateful for the return of balance to our lives,
Michele
Java & Brody

July 7, 2009

Cindy & Ed,

There are tidbits in Michael’s lecture that have really helped me understand Marker Training better, and I am finally having some success with my puppy.

I have a very nice GSD puppy that I got took home at 7 weeks. I was very excited to get started with her using marker training (I have your latest video), but I was stumped when she did not show much food drive – not for hot dogs, roast beef, or even dried liver. Since she was a skinny puppy and a little underweight, I didn’t want to withhold food from her until she was older, so I just worked on pack structure and prey drive games. Now she is 18 weeks old, and has caught up with the other puppies (thanks to a raw food diet – her litter mates are all eating Royal Canin). I thought it was OK to let her get a little hungry and use some very tasty liver treats.

I realized from listening to Michael, that I really had to spend some time charging the “yes” marker, and there was no point in moving to the next step until she associated “Yes” with something good that she wanted.

It took two days of light feeding to get her hungry enough to really want the treats. Then I spent three days just charging the mark with her and working on my timing.

Yesterday and today I started with the hand touch. It is so much fun for me to see her brain working trying to figure out what I want, and finally getting it. Then she got very excited and started biting my hand instead of just touching it with her nose. I’m using “Try Again” as the withholding reward marker. She looked at me puzzled after she bit at my hand and got no “yes” and no treat, but I just said, “try again,” and after two more bites, she just touched with her nose, and I said “Yes” at just the right moment. I’ll spend the next few days getting some consistency, and then add the “touch” command.

I can’t wait for the next video clips and I just wanted to share with you how helpful they are. I’ll be looking for the full length video when you have that published.

Valerie
San Diego, CA

July 1, 2009

I just have to say it again, love your site, love your products, love your service!! And my dogs love getting the products in the mail!

Thanks again,
Sharon

June 20, 2009

I just got through reading your section on emails that made you laugh. Thank you for sharing these. I needed a good laugh, too.

I had written before to say thank you for your web site. I had a very dominant 2 year old GSD and was really upset about his behavior. I started pack structure work from reading the article on your website and the changes began immediately -- even before your first DVD arrived.

I also want to thank you for opening almost every one of your DVDs with the reminder that 'everyone you meet is going to have an opinion about how to train your dog.' I got a new puppy 4 weeks ago and have kept him separate from the two year old per your advice on introducing a new dog. Everyone asks how the two are getting along and when they find out that they have not been loose together you can imagine the responses. So now I just smile and say "they're doing great."

There was so much I didn't understand about dogs. I had read books and read articles and none of them made sense to me or was was to grasp as your methods of explaining the black and white world of a dog's pack instinct. What I have learned about my dog from your articles and DVDs has changed my life and his (and will help to shape the new pup's, too). He is a beautiful, intelligent GSD whose biggest problem in life was an ignorant owner (ME) who didn't know how to communicate with him.

Thanks to you and Cindy we are doing marker training and he has become a problem solver and a dog that I am sharing a bond with unlike anything I would have expected. Thank you both again for your amazing work --

Emily

P.S. I applaud and support you calling a dumbass a dumbass.

June 8, 2009

Ed/Cindy,

I just want to say thanks for all the information that you continue to share.

I have 2 german shepherds and 1 giant schnauzer that have all been involved in schutzhund. Over the past 5 years I have been visiting your website reading about training, looking for answers to training issues in the forum, and buying various items. A few days ago I had an incident occur that I don't think I would have walked away from had I not read an article or comment on your website.

I was walking my dogs, two on one side and one on the other, when a lose dog (80 lbs) decided to charge at us with hackles up, barking, and growling - very aggressively. I got ready with my bear spray which I always carry with me - I read that a few years ago in an article you had on the website. As the dog approached I was looking for a owner but didn't see anyone. When the dog got within 20 ft or so I yelled "NO you get back," the dog stopped momentarily and then started to slowly circle us. So I turned with it telling it "no you get out of here" and keeping my dogs under control but ready with spray. After a full circle it decided to run back to it's yard and still no one came out, I'm sure they heard the commotion. I continued walking by while the dog stayed in it's yard growling at me. I think I was fortunate in this incident as this aggressive dog didn't take it to the next level and plus I could remember what to do in the heat of the moment thanks to reading articles/comments at your website.

Keep up the good work because I know there are many of us who have benefited in one way or another from all the information you share that helps us to better understand our dogs.

Thanks,
Colleen

June 2, 2009

Dear Leerburg,

I wanted to thank you for the fast service, I ordered yesterday and received my order today. Wow! Everyone I spoke to was also very kind.

Thanks again,
Lee

May 28, 2009

Mr. Frawley, hello.

My name is Steven and I live in Toronto with my 17 month old PWD, Ruby. My brother recommended you and your website before I brought the new puppy home. Your work with dogs and training philosophy is, simply, wonderful. Your basic obedience, pack behavior and e-collar videos have enriched my and Ruby's relationship. Her intelligence and energy are properly focused now -- and she hasn't lost a bit of her crazy PWD personality. So, for the practical wisdom in your videos Ruby and I thank you very much. In fact, it was your reasonable comments amongst the raw diet debate that directed me to good reading resources and the switch to raw for Ruby.

I've been meaning to send you that thank you for sometime now. What prompted me was that I also wanted today to send you and your family my deepest condolences for your loss, with the death of Ira. How very sad. If it is any consolation at all, I can't imagine there could have been a better family for Ira to have been with than yours.

Sincerely,
Steven

May 28, 2009

You have the best products, hands down. I trust the leerburg favorites and appreciate the time and energy you put into the health of dogs. Thank you!

May 27, 2009

Ed,

I hadn't visited your site in awhile but I was having an off day at work and hit up the Dumb and Dumber section for a few laughs (or gasps). I thought I might send you a success rather than horror-story. While I admit I haven't supported your site as much as I would have intended, I would like to sincerely thank you for all the free advice and articles you provide to dog owners.

I found your site shortly before getting my third GSD 3 years ago on April 23, 2006. The first was a family pet when I was just a boy and I can see the mistakes we made with her. Nonetheless her temperament persevered and she turned out to be a truly incredible dog despite our own short comings. The second was an adoption and while I like to think she had a good life I find it difficult to forgive myself for the training and nutritional mistakes I made with her. I was determined not to make those same mistakes with the third.

I was interested in schutzhund and protection work with this dog and I eagerly devoured all the information on your site regarding early training.

My second GSD destroyed my home repeatedly before I began crate training and by then she would not take to it well. The third one was introduced to a crate covered on two sides and the top the very first night I brought her home. I fed her in the crate that night and every night since. She stayed in that crate while I was not home for the first 23 months of her life, never trying to escape and regularly using the crate voluntarily as her den. I set my alarm clock for every 2 hours, then every 3 then 4 and so on for the earliest weeks of her life and she had only 1 accident in the house other than the 3 or 4 she had sitting in front of the door waiting for me to attach her leash.

I bought a prong collar for walking and she learned to heel and not to pull quite well, as you say 'power steering for dogs.' I bought a treat pouch and taught her to come when I called her for a treat, and then to come immediately with the 'COME' command without ever letting her off leash without a drag line. She learned the sit, sit-stay, down and down-stay at an early age. I bought an orbee-tuff ball and attached a rope to tug with it to increase her prey drive. She now prefers to play fetch with the ball or frisbee more so even than treats.

Based on her somewhat shy temperament I have ruled out protection training (and for the fact that I really don't have the time to invest or a suitable
partner) but she would likely very much enjoy agility work.

I could go on and on as my list of compliments is long but to make a long story somewhat shorter I could not be happier with my dog (which I unfortunately did not purchase from you but I still feel you deserve credit for what she has become). All of these compliments and stories I have related are not intended to display my training prowess or brag about my dog. Rather they are all compliments on you and your work. The extreme difference between the ease of training this one versus the last is 99% due to leerburg.com and the wealth of valuable information you have provided.

Thank you for all you do, it is very much appreciated!!

Aaron

May 7, 2009

Just wanted to say kudos to Leerburg for promoting such a phenomenal trainer as Michael Ellis. He is one of the best, if not the best. Too bad you are so far away from WA!! Love the video clips you are posting also. Thanks for doing that!!

Deb

May 5, 2009

Dear Mr. Frawley,

I have encountered your site with it’s valuable information in the last few weeks. I have purchased a few books and I am beginning to read your articles on dog training.

I trained our first two dogs using a choke collar – our first dog was a very tractable border collie and you could practically train her using a string – she was amazing. Our second dog was a not so bright mixed breed who learned from the border collie and us and was quite submissive. So 12 years passed and five years ago we added a standard poodle to our pack. I had been out of the dog training world for a number of years and was introduced, through various classes, to clicker training.

I experienced exactly what you have written about – frustration when it comes to correction – no one could help me – and I can see it in the way my dog responds to me – there are definitely times when she does what she wants. That being said she is not aggressive or dominant and I have been able to work with her in informal agility and day-to-day obedience – but not with enough distractions and corrections.

So I am with you totally in regard to the training pendulum swinging in the opposite direction from “yank and crank” methods.

The problem I have is dog trainers all think they are right!

I am bringing a new pup into our home – a Cane Corso – and I want to start off right and also work with our Standard – she is very smart and clicker training has paid off in that she loves to learn.

So I will be visiting your site often and learning as much as I can. I really appreciate that you acknowledge some of your past misconceptions and misunderstandings in regard to dog training. This tells me that you are more interested in learning and understanding how a dog learns. It is pretty cool to shape behaviors with my dog and to see her getting it and responding willingly.

All the best,
Donna

April 29, 2009

I love you instruction and how you break things down into steps. I am working with a 4 year old Boxer and 3 year old Pug. Believe it or not my Pug is catching on faster than my boxer. He is being very stubborn. I am trying to use your instructionals to establish pack leader with my dogs, so they get an understanding of respect between all three of us. My children are also trying to learn as well. It has become something that we do together.

April 20, 2009

Thanks for all the great products and DVDs. I recently took this picture in Alaska while Redoubt volcano was spewing forth some steam. I was looking at the picture and realized that my dog was wearing all Leerburg products except the badge and badge holder. He has the E-collar on, the fur saver collar and your vest. My dog is a pilot program for rescue dogs in our fire department. The new dog is treated like the police K-9 units, he lives with me and he comes to work with me every day. I am sure you get a few million emails a day, I just wanted to say thanks a lot for your hard work and product research. I have emailed questions about your products and your staff has always been very quick to respond with the correct information.

Thanks again,
Dale
Alaska

dog in alaska

April 19, 2009

Greetings Mr. Frawley,

As I am writing this email I am listening to one of your many many podcasts.

I have been training dogs for over 30 years and I am always thirsting for more knowledge to update my training methods.

I knew of Leerburg but thought it was for Schutzhund training and the like. I was looking through your site and am amazed at what you offer.

I own 4 australian shepherds and do conformation, obedience, rally, agility and am starting herding.

Your site offers information and product for ABSOLUTELY anyone that wants to learn and become a better trainer.

I THANK YOU for taking the time to offer this service.

BTW you do a wonderful job of explaining technique and your voice is perfect meaning that sometimes it is hard to listen to an audio when the voice pitch is not good.

You had mentioned high value treats. I have come across a treat that is homemade called salmon fudge. The dogs love the fish smell and if the trainer can deal with the salmon smell it is great :)

Have A Tail Waggin' Day,
Betsy

April 17, 2009

Is there anyway to tell my wife that I do learn with my eyes closed while watching Ed's DVDs? She actually accuses me of falling asleep when I watch them, can you imagine that?

Seriously, though I do sometimes. But I've learned so much, and it is valid. I'm able to (after watching 4-5 of them) now know when I hear bs and when I hear something accurate. The lady selling me a new German Shepherd, and she has been involved with working dogs for many years, she even says some things that don't add up from time to time. Imagine if I didn't have the DVDs. I would be lost. It should be mandatory before buying a dog, particularly a big working dog. Ceaser is wrong lots, and people take that for gospel.

I just wanted to thank you for the quality products. Information is priceless at times. I couldn't get this reading a book or on my own without lots of failures.

Thanks Ed.

Mark

April 12, 2009

Hello Ed & Cindy,

Just wanted to drop a note and say thank you for the couple of checks for the Leerburg Affiliate Program, it was very gratifying to receive them in the mail. Put a smile on my face knowing that the time I spent on the web pages I made paid off a little bit and helped sell your great products. Hope all is well, still waiting for the snow to disappear here so we can get back out on the field and train. Has been a record snowfall and cold weather this year.

Happy Easter

Terry & Cindy

April 11, 2009

I know you get a million emails like this, but I had to say THANK YOU. It is pretty overwhelming and gratifying to see a dog who has been difficult and dominant respond to me with eager anticipation and an attitude of 'what do I want from him next.'

I have a two year old GSD and I had pretty much given up. I was going to keep him and love him and do my best, but had nearly decided that he would just be a sweet but strong and obnoxious pain in the butt until he got old.

The events that transpired were these: I had decided to get a new puppy and focus on "doing better with the next one." In the process of thinking about introducing a new dog, I happened upon your web site and read your article on that subject. Which led to another article and an ebook and another and so on... I ordered some of your DVDs but even before they came I started working on establishing pack structure and I have been AMAZED. It's almost as if I could see the stress melt away from my dog and he was saying "Shew, it's about time you decided to be a leader, I'm exhausted!"

I appreciate all the time you take -- in several different contexts -- to explain dog personality types. I knew that my dog wasn't vicious or mean, but I didn't understand why he behaved the way he did from puppy hood on. When he was a puppy he was so mouthy (both with teeth and barking) that I was a little afraid of him. With time I learned that he wasn't mean/aggressive, but was definitely dominant/assertive! Now, after reading your articles I understand his brain better.

Thank goodness I found your website. I am learning so much and he is responding so beautifully. I am glad he is only two and I have mainly made sins of omission rather than commission!

Thank you too for the products you talk about and sell. I haven't ordered anything other than the videos, but am sure I'll be back for more.

You do a great service to the dog world. Thank you, again.

Emily

April 9, 2009

Mr. Frawley,

Just wanted to say "Thank you!!" to both you and Cindy for everything that you do for all of us out here that are lost in puppy and dog land, sometimes so utterly clueless, and the countless puppies and dogs lives that you most likely are saving and doubtlessly making so much better with your tireless efforts in helping and guiding us all :) I just got my new Ridgeback puppy and the breeder strongly recommended your products and web site and being the great breeder and person she is, I follow her lead. I'm waiting for my DVD "8 Weeks to 8 Months" to be delivered.

In the mean time, I've been pouring over your web site and believe me, you have already saved my sanity!!

In preparing for my precious "little" Isabel (puppy) to arrive, I bought every book I could find, only to find they all disagreed with each other and I was left totally confused. I've raised Dobermans for the last 32 years, but my boy Maverick is now going on 12 and I thought I'd better "brush up"….yikes! Wasted money.

What you say makes complete sense, your free eBooks (bless your heart) on puppies, has helped me beyond measure. I can't wait for your DVD to arrive. You're right, each puppy is an individual. Your spot on analogy of them being little alligator's made me feel like "thank you God!! this man really knows, June was right!!" Right then, you became my puppy/dog guru. Also, the fact that you and Cindy both put so much time, love and effort into helping the helpless (meaning people like me) who could be on the brink of doing possible harm to their future best friend unknowingly, is just amazing. I will continue to be a loyal customer.

Again, thank you both so much.
Teri

March 30, 2009

Thank you for all your free eBooks. I am a first time dog owner and would consider myself an above average pet owner when it comes to training and establishing leadership b/c I watched my mother do it when I was little and have had few problems with the dog I rescued. However, I have made mistakes and want to be the best possible trainer I can for the dog I rescued. I believe the information you have given on your website is sound, which is why I'm purchasing these two DVDs to help me continuing tweaking my techniques, so they are perfect. I can't stand unruly dogs, but uneducated pet owners are far worse. Thanks again!!

March 30, 2009

I just wanted to tell you how much I appreciated your $25 gift certificate, and thanks for choosing Mo-mo (Mini-Dachshund) as one of the photo contest winners. I just received the little zip line we ordered for him and we love it! That was very kind of you.

Love your site!

Liana & Mo-mo

March 26, 2009

I am so thankful for finding you all several months ago. Your information, DVDs, food, and generous website has been a lifeline for me. It is great to find a place and people that are knowledgeable, reputable, helpful, and sell things of value. Thank you so much.

March 22, 2009

Cindy,

I know a lot gets posted on your website so please post this. I have been trying to do everything to help my dog and bought just about every book, tape and product until Leerburg. Your CDs are helping and I have not had anything help until now.

Now to the best part, YOU CARE ABOUT DOGS. Cindy I have written you several times and you have NEVER refused to respond to help me. If you only knew how much I appreciate the help and support you are providing. Most of the time you order the products and no one ever emails you back with answers to your questions. It is so rare that you find someone like you to offer advice and please know I will always come back to Leerburg and Cindy!!!

THANK YOU!
Wanda
North Carolina

March 16, 2009

I have many VHS tapes from your collection and I viewed them over and over since 2001. You are one of the VERY BEST dog training web sites on the market, none better. I HIGHLY recommend you to all dog lovers, since nothing beats the pleasure in owning a well trained dog, whether as a pet, or a service dog. You are an incredible resource to the dog loving and training community!! Thank you!

March 13, 2009

Hi Cindy.

Your newsletters are so tremendously helpful. Yesterday's featured video of Roni Hoff and her beautiful dog Toby solved a training issue for me that I wanted to share.

My 14-month-old GSD Ammo (parents = Spy + Arras) and I have been learning marker training, and we are switching from food to toy rewards. In doing so, we have been struggling with "The Game." Ammo didn't enjoy the game as much as I'd like when we merged OB training and playing. We used French linen tugs, and he seemed a little too serious. He was so focused on the items that my voice commands didn't register. He'd volunteer behaviors, but not with the success we enjoyed when working for food. He outed, but when he carried the item, he'd get possessive. When he brought the item to me to play, he was cautious about engaging in tug, whipping it away sometimes when I reached for it. I was very concerned that I was mistakenly bringing out an early stage of defense, which is NOT what I want to do.

(I got him at 8 weeks of age from a brand-new breeder who is still struggling to title a dog, and he was already possessive. I think his possessiveness originates in his play experiences in the couple of weeks before he came home. I've been conscientious to show him in situations other than formal OB training that the only time the game is fun is when I play, too, with success.)

I finished yesterday's session on a positive note and came inside to find the Leerburg newsletter in my E-mail inbox.

I recognized Toby from one of your training CDs. He's such a handsome boy. I played the video stream, impressed by the beauty and harmony that Robin and Toby exhibited. In fact, I watched the video several times, looking for cues and ways that I could improve my game with Ammo. Then it dawned on me. Toby was playing with his favorite toys, not tugs. I grabbed the Orbee and another ball INSTEAD of the tugs, and Ammo and I tried again, with much more success. I had been using the wrong items!! We still need some work, but Ammo had much more fun working on OB this morning, wagging and smiling more than ever when he brought me the ball for his play reward after a quick platz, straight sitz, and attentive shtay!

I live in an area where it has been very difficult to find serious, reliable and consistent Schutzhund training options. Without your training materials and dialogue with people like me, I don't think I'd be able to pursue working dog sports. I really appreciate your help.

Very Best Regards,
Ann and Ammo

March 9, 2009

I've stopped buying toys at the feed or pet store now I have tried your toys. My 8 year blue heeler goes through those toys like butter. Yours we've had now for a year. He'd like some new ones!

Susan

March 7, 2009

First of all...I just happened upon your web site and absolutely LOVE it!!!! I can't believe the amount of information on here...from the eBooks to Podcasts to DVDs!!!

I've passed the site address on to a number of my buddies down in California who are K-9 Officers with various departments.

The only DVD subject which I didn't find is one covering intermediate to advanced obedience training. Did I miss anything like that in my search, or, are there any plans to come out with one covering that subject in the near future?

I'll be ordering a couple of other DVDs, but wanted to check this out first.

Again, thanks for a GREAT web site!!!!!

Doug
Grants Pass, Oregon

From the March 2nd Photo Contest Winner:
Check out the Winning Photo!

March 2, 2009

Thank you. I will email my whole family and let them know about Kodi’s 15 minutes of fame. I wanted to let you guys know how much I enjoy your DVDs. I’ve been in Iraq for the last 50 months, so my ability to train dogs is restricted to my RRs. With your DVDs I can at least keep my brain up on good training techniques, even though my experience is still limited. When I return home I’m hoping to work with the Wounded Warriors Project training service dogs for disabled veterans.

Here is my latest photo of Kodi with my granddaughter Kali. He is such a gentle natured boy. He is 6 ½ years old now and showing a little gray. Take care and thanks again.

Best regards,
Lori

February 26, 2009

Ordered your DVDs and.... It was the best money I have ever spent. I have owned many dogs and always thought that something was wrong with dog, but really it was all me. I did not know how to train properly. Thanks to your quality videos I now own a 5 month old American Bandog that can sit, down and stay on leash after using your style "THE BEST STYLE" of training.

I take my hat off to you and wish you all the best. Also, if your company ever goes public let me know... I would by many shares. That's how much I believe in what you do. Keep up the great work and I look forward to purchasing many more products.

All my best,
Sheree

February 26, 2009

Third order in a week I think it is love at first sight. Thank you for the great service. I will have some reviews to come every video so far in one word masterpieces. Once again thank you.

C.J.

February 26, 2009

I can't wait to start watching these videos! What you have put together is inspiring. I look forward to sharing all the great information, and encouraging other people to visit your website and buy the same videos!! =D Thanks!

-Kerri

February 23, 2009

Hi Cindy and Ed,

I want to thank you both, Ed for your wonderful videos and products you sell online, and Cindy for your personal response to my emails at my lowest of moments in dog training. Having been a first time dog owner, I was clueless and unfortunately didn't know I was till I was in the throws of raising a strong minded pup.

Spike is now 9 1/2 months old and life is so much fun. I'm not saying he is a completely well behaved pup, but he's pretty darn good. He's the dog I had always dreamed I'd have someday. Once again, if it weren't for your site, your videos, your equipment and your follow up emails, I don't think I would have made it as a dog owner.

Sincerely,
Laurie

February 23, 2009

The following is my testimonial to Leerburg... I purchased an Australian Shepherd puppy from working lines a year ago and at the time I was scrambling for some good training videos and having difficulty locating something I was satisfied with. I searched around some web sites and was able to find one that I felt seemed to reflect good quality training and principles. This was your 8 weeks to 8 months video. While I realize at this point that the video was not intended to be free, I wrote down all the information in the video and made a note to investigate what else Leerburg had to offer to help me train my extremely hard dog. Well, here I am a few months later confidently spending $400 on products from a source I know I can trust. While I apologize for benefiting initially from having obtained the previous video from an illicit source, I assure you, you can count on many future purchases in addition to this one including more recommendations to friends (as I have already mentioned this web site to everyone that asks why my dog is so well mannered).

February 20, 2009

I would like to add that The Power of Training Dogs with Markers is the best dog training DVD! Very clear, detailed and to the point. It answered all of the questions we had left after going through a local clicker training classes with our dogs.

Thank you,
Anastasia

February 18, 2009

Mr. Frawley,

Your equipment and videos are outstanding. I am going to have to delete your web site from my favorites list or my wife is going to kill me. Thanks a lot!!

Trey

February 3, 2009

Cindy,

Several months ago I wrote to Ed about which e-collar would be best for my GSD. The issues I was having dealt with bite work, outing the sleeve, and recall. Ed said the Dogtra 1900 model would be a good fit and it was. He also gave advice on how to retrain the out. I followed the e-mail Ed sent and it has worked wonderfully. He will now consistently out on the first command 95% of the time without stimulation. If I have to use the e-collar it is on a very low setting instead of a medium or high setting and he will then come off the sleeve, toy or whatever usually without a second command. He mainly gets stubborn when he thinks it's time to stop playing and I'm going to put his toy up. I watched your e-collar video and found the advice in there very helpful as well. I have referred several people to your web site for their dog problems and I hope they have found you and Ed's knowledge as helpful as I have.

Thanks again,
Neil

January 31, 2008

I just had to say I am very much satisfied with all my products! The leashes are like nothing I could find! And even the toys are great Quality! My dog loves the Everlasting Fire Plug and the Orbee Cosmo! I've got 12 DVDs so far and there so many others I still need to get! I love the way you add humor into your videos, I loved the choking on the packing peanuts and when you talk about testing the range of the e-collar too funny! You make it easy to understand, I would like very much to become a Pro. Dog Trainer and I think your videos are a great help getting me there! Anyways keep up the good work and thanks for sharing the wisdom!

Kevin

January 28, 2009

Hello to everyone on Leerburg staff,

I just wanted to thank everyone who works there for selling such fantastic products as well as making my shopping experience as painless as possible for a first time dog owner. I e-mailed Ed Frawley right after finding a dog that had been hit by a car on the side of the road on the way back from a road trip. I ended up leaving the dog at a nearby vet and paying for boarding for a week. If the dog was not claimed the vet was to call me and let me know and I'd pick him up. He started off a scared and timid boy but with training and socialization he's become a lovely pet. The vet even said he would possibly always walk with a limp but there is nothing slowing this boy down. He can clear a 6 foot fence now!

In the past few months I've purchased the pack structure DVD, basic obedience and two leather dog leashes one to keep in the house and one to keep at my office where he comes with me on weekends. I didn't even know what kind of dog I had found until Ed replied to my email saying he looked to be a white German Shepherd.

I have since also adopted a 5 month old Great Pyrenees and they have become fantastic friends and my fiance was given a German Shepherd by one of his military friends who had to leave home a few months ago. So going from never even considering a dog to having three in the household is quite overwhelming! Although, I have to say I don't think I could ever live with an empty dog-free house again and it certainly wouldn't be possible without the training and help that the DVDs have offered.

So, I just wanted to say thank you for providing a helpful web site for those like myself who are clueless about owning a dog. I've read most of the articles on the web site as well as listening to a few of the podcast and I have yet to find a web site as helpful as yours.

I hope you enjoy the pictures I have enclosed of my three pups and I will definitely be shopping again soon in the near future!

Thank you!

- Stephanie

January 25, 2009

Thank you so much for a wonderful shopping experience. This is my second order from you and you have kept me updated on the order progress. Shipping was extremely fast. Thank you and keep up the good work.

Regards,
Birgit

January 17, 2009

I wanted say thank you for your wonderful and great help. I ordered an Amish leather collar for my female GSD "Cassie" and the girl I spoke with on the telephone went out of her way to make sure I ordered the correct size collar for my dog. I received it today via standard mail in less than one weeks time. The collar fits my dog perfectly. I believe the girl on the telephone said her name was Sadie. Leerburg does a wonderful job and sells top quality equipment and training videos.

Thanks again,
Dan

January 14, 2009

Leerburg,
I just wanted you to know what a great help Sadie was to us at Leerburg today. She had lots of patience and great input on what products we should order to help us train our male german shepherd. I have ordered from Leerburg years ago and find the value, customer service and product is still great. We're looking forward to watching your training videos and hoping we can implement them to work with our rescue german shepherd. Mr. Frawley, Sadie was absolutely a great customer service help to us today. She took her time in explaining about your products and videos and made sure that we got exactly what we needed. I commend you for your excellence in serving the customer. Also, thank you for sharing your training secrets, it just may have saved this dogs life. We rescued him so he would have another chance and we're trying to instill a balanced structure with him and work with his dog aggression with dogs. I hope and pray that your videos help us out.

Sincerely,
Deb & John

January 13, 2009

Hi Ed, I am impressed with your no nonsense,common sense approach to dog training. Even though I've been training dogs competitively in Obedience for a number of years, I always want to learn different training methods. Your videos are easy to follow and offer a wealth of information. I have had Belgians for a number of years, but I recently purchased another Malinois, but this time from working lines, rather than show lines. I am so excited and feel that I'm on the right track with what I've learned through your videos.

Thank you,
Karen

January 13, 2009

I have been extremely satisfied with your company. I am a k9 officer and i find your knowledge and experience a great asset. Thank You for staying informed and a step ahead.

January 9, 2008

I love your stuff, your web site is addictive :)

January 4, 2009

Thank you once again for answering my email. I will be looking into those DVDs this week. I'm very excited. You guys have always been there for me and I really appreciate what you've done for me and all the others out there that would be lost without you. Thanks Cindy.

Bonnie

December 29, 2008

Hello,

Thank you for helping not only me but also my bullheaded Sister. You were right ;) We contacted you just before Christmas, your quick reply was surprising and appreciated, especially with the Christmas rush. Just to let you know the dog spoken of is my sisters 3 yrs. + G.S., not my pup. She said all you were interested in was money, I showed her your site, and now with your answer she is not pushing to bring her Dog around my pup, but is pretty tight lipped. I hope she gets a hold of this site herself. I kid you not this Dog is a mess in many, many, more ways than said. On 3rd owner. Shows aggression with people, dogs, kids, etc.. I know you get it, just want my sister (who is in denial), to get it before something tragic happens. She has your web address, pray to God she uses it. Your suggestion of the clicker tapes, for training my Pup was just what I was looking for. My bonus!

Suzie

December 26, 2008

Oh boy, oh boy! Lots of Leerburg goodies for me (cough, cough, I mean the DOGS) under the tree this morning. HILARIOUS time watching Carbon go nuts for the eGGe...glad I had my video camera ready (although the neighbors probably hate me because of the barking)!

Happy Holidays to everyone, with and without fur.

Just wanted to add that my husband asked that they not put the Leerburg name on the return address for the packages he ordered for me: So the other day one came from Kris Kringle in the North Pole. Well done Leerburg! That one really had me curious!

Amber

December 26, 2008

Thank you.

Leerburg Enterprises gets high marks so far for customer support and quick personal email response.

We look forward to our first order.

Merry Christmas and Happy New Year!

The Gatz's

December 26, 2008

I enjoyed visiting your web site You have provided a wealth of information that I doubt can be found anywhere else. I will be receiving a German Shepard puppy in April and want to be prepared to do all I can to promote the potential of this amazing breed. The information you will be providing me with this purchase will hopefully put me on the right track. I look forward to raising this animal with your guidance. I like your style of telling like it is.

Robert

December 26, 2008

I really appreciate the quality of everything I purchase from you all--from the amazing DVDs to the treats and everything in between! Thank you so much!

Kelli

December 22, 2008

To everyone at leerburg kennels it is my wish, that you all have the most warm and joyful christmas/holiday season ever and that 2009 brings all that will give you the greatest satisfaction and pride.

Please accept my sincere thanks for the super and friendly service that you all have extended to me.

Please also accept my heartfelt thanks for the tremendous change in my personal attitude,knowledge and satisfaction when interacting with my best friends. The DVDs, the articles and especially the Police Service Dog DVDs taught me the solution to my greatest problems, "INTOLERANCE and LACK OF FORGIVENESS."We are all much happier now and learning is much easier.

Thanks for everything!

Dan

December 22, 2008

Thank you very much! I really appreciate your great service and I will definitely buy from Leerburg in the future!

Thank you again and Merry Christmas,
Bob

December 20, 2008

Hi Ed,

I've been reading your web site with interest and I would like to say how much I admire you for having the courage to admit that you misjudged clicker training. Thank you for keeping an open mind to not only become a better trainer but also to become a better advocate for the welfare of dogs.

Wishing you and yours a very Merry Christmas and a safe and prosperous New Year.

Kind regards,
Leandra

December 18, 2008

Dear Ed:

I just want to thank you for all the years of training. All the materials I've bought from you have been a real education for me and my family on dogs. Hard work does not often get much thanks but you and dogs is not just a business, it love for the dogs, the sport and the people around it.

I pray you and your family have a merry Christmas and a great new year.

Sid

December 16, 2008

Hi,

I want to compliment your company on it's web site information and the prompt service when ordering products online.

I recently purchased a collar and leash for a new dog... I haven't received them yet but I was impressed at the speed the items were shipped to me. I'm sure I'll be very satisfied with the products.

Also, I spent the last 2 hours reading articles on the web site and found them extremely informative and easy to understand. I'm getting a new German Shepherd this week (adoption) and I will be using Ed's ideas on how to integrate the dog into my home.

Thanks! Loretta

December 15, 2008

To Whom it May Concern:

Just wanted to let you know that I am extremely PLEASED with the delivery of my products. I received my order within a couple days as I requested quick delivery before the arrival of our new puppy. Thank you so much for such wonderful customer service. I will definitely continue doing business with your company and refer my friends and family. Thank you and Merry Christmas!

Sincerely,
Kristen

November 26, 2008

Thank you for quickly sending a new strap for the Hyper- Dog Launcher that I purchased along with my last order. Also thanks for all the information you so kindly share on your site. I have shared your site with my puppy breeder, and he is passing it on to some of his puppy buyers :) I know he will enjoy, I have never come across so much information in one site!

Wishing you all Happy Holidays,
Susan

November 20, 2008

You guys are awesome!! You received my order on November 18 and the "eGGe" was delivered to me on November 20!!! Talk about speed-o service!!

Thank you so much - can't wait till tomorrow to see my Bouvier play with his new toy!!!

November 19, 2008

Mr. Frawley --

You're a busy guy so I'll keep this short - I've bought your products and have referenced your web site for 5 or 6 years as THE place for sensible, accurate, no bullshit information. All I want to do is say thank you for your efforts in the free ebook/podcast area - I'm a technology person and I know how much time this stuff takes. Most importantly, I have been able to direct friends who are complete dog training dumb-dumbs to listen to a few of your free products to save the health of their dogs and kids by realizing their mistakes through your common sense delivery.

Just saying Thanks!!!

Mike

November 18, 2008

I just wanted to say I really enjoy reading your site it has a lot of information. I have four german shepherds. My two oldest children have shown in 4h and AKC over the last 7 years. I am doing agility with one of my dogs. I also have found out that in my own experience with my dogs, that if you do not have respect as the pack leader you end up with issues which I am working on with my 2 females (mother/daughter). My 10 year old son is now starting 4h with our 1 year old GSD. I hope to be able to help him learn the proper way to establish leadership. From my own experience, no matter how much obedience training you do, without respect as the leader, you will end up with problems. Thanks again for all the information, it has been a lot of help.

November 18, 2008

The more I learn, the more I find out that most so called trainers are all lacking in various areas of training. Their egos seem to get in the way of learning a newer or better method. A lot of them can't even properly read a dog to determine at what level a dog should be in training or how to do correction work on problems. I strongly believe that the only way to turn out a dog to the best of its ability is to learn to train yourself. You know your own dog if your paying attention. Keep building on your program of training videos.

November 17, 2008

Once again great customer service from your company. I have purchased several items from you guys and plan on doing so into the future. For what its worth great job and I will be recommending your stuff to everyone.

Thanks,
Eric

November 17, 2008

Thank you very much for the great prong collar. I had a traditional prong collar already but was tired of pulling apart the links. They were extremely hard to pull apart. Your prong collar is a much higher quality than the one I bought 3 years ago at Petsmart and the links come apart very easily for sizing. The shipping was extremely quick as well. It’s a pleasure to do business with your company.

April

November 16, 2008

Hi Ed,

Tim has been in touch with you recently regarding questions about training a working dog with markers. You have been such a great help, thank you so much! We had held a Malinois puppy from Ivan Balabanov and were trying to get as prepared as any one could be. I went this weekend to pick her up and we wanted to send you a picture of our new addition: Zyla Ot Vitosha. As you can see, she loves the Orbee ball! We also wanted to tell you that we love all the products. Thank you for having great quality products available.

Thank you again for all of your help,

Michelle & Tim

Puppy

November 11, 2008

I wanted to say thanks for the videos that you sent to me while I was working in Afghanistan, they were extremely helpful. I am now working as a Police Chief and Training dogs here in the states, it is great to be home. I am looking forward to doing business with you and am excited about the videos I've ordered.

Thanks,
Ed

November 5, 2008

I wanted to thank you [Cindy] and Ed again for the great advice about my knuckle-head male St. Bernard. I followed the advice and he is doing much better. Especially since I now realize that the training NEVER stops when it comes to pack mentality/dominance.

Bill

October 28, 2008

Mr. Frawley,

I just wanted to send you a quick e-mail to sing the praises of your dominant dog collar and training methods.

I have a 2 year old Labrador retriever rescue dog that was extremely aggressive with people and sometimes other dogs. He would react to new people violently each time they would approach, even in a classroom setting. I was unable to work him off leash as he would leave me and charge others in the class.

I had gone to many behaviorists and trainers over the last year, most of them using the purely positive method to try to get him through this.
The results were limited and not consistent. I considered giving up on ever being able to compete with this dog at any function for fear that he may bite.

I then came upon your website. After reading many of your articles, I decided to try the dominant dog collar and methods you describe. It has now been six weeks since I started using the collar and I have a whole new dog. He is responsive, obedient and is coping without any "blow ups" to new situations, people and other dogs.

I have been able to successfully compete in rally obedience and novice obedience trials and have achieved titles already, and even placed in the ribbons on several occasions. We are now moving to the agility ring as well, and again, no set backs. I now have a focused, confident and obedient dog.

Thank you,
Nanette

October 27, 2008

Ed and Cindy: I really appreciate the weekly newsletter. I began receiving them a few weeks ago and look forward to every Monday for the latest edition. Thank you for your website and sharing your insights with us. I especially enjoy the Ed-casts. The more you listen (over and over), the more you get from them. Do more,please. Again, thank you for your efforts.

Bob and Sheba (4y.o. GSD).

October 27, 2008

Hi Cindy,

We haven't spoken in some time. I hope all is well with you. I posted this on the forum and wanted to make sure you saw it. I know you are instrumental in producing the LB DVDs. I want to make sure you and Ed receive my thanks. Tonight's episode with Cleo proves that that DVDs I bought are worth a hundred-fold what you charge for them. So thank you.

Here's the post:

Cleo is now a beautiful, energetic, very puppy-ish 7 month old Presa Canario.

Something happened tonight that I have to brag about and thank Ed, Cindy and Leerburg. I have used many of the LB DVDs to wonderful results.

Tonight just after dark, we took Cleo and our old Rottie Alex for a post-swim, dry-off walk. This is a short path on a very quiet street. For half of the walk, I have Cleo in "heel" mode. She walks right next to me, slows when I do, speeds up when I do and sits when I stop. She has learned not to stop to sniff or stop while in this mode (I am so PROUD!!). On the second half of the walk, I let her "free walk." I let her sniff, prance, stop, investigate, even run short distances(I run with her); however, I always have her on a 10 foot lead.

Well, tonight on free walk, just as I was switching hands on the lead, Cleo decided to break into a run. The lead slipped from my hand and she was OFF and RUNNING. Before I knew it, she was 30 feet or so away from me (she is VERY fast). I, naturally, called "Come." And to my proudest satisfaction, she stopped mid-stride, turned and came right back to me. My heart jumped with joy. She is very strong-willed and stubborn, at times.

Thank you LB for sharing your training methods.

I use the techniques in the LB "8 weeks" "basic OB" and "E-collar" (haven't started using the E-collar yet, just acclimating her to the collar). I can tell everyone: THEY WORK. I train the "COME/RECALL" every day and tonight's episode speaks for itself.

So Thank You to Leerburg and Kudos to Cleo!

Eric

October 21, 2008

My name is Janelle and I just want to tell you that I have been very satisfied with the equipment I have ordered from your company. I have ordered several of your videos and some of the books you sell. I got them to study before I purchased my puppy. They are great. I have watched all of them multiple times and I continue to refer to them. The products you sell are wonderful. Thanks to the materials I have purchased from your company I have a young dog who loves to learn. (He is a 14 month old APBT.) When he sees his prong collar, he wags his tail and gets excited because he knows it is time to work. I consider my Leerburg videos a part of my reference library. I also recently purchased a snap bait pouch from your company and it is well worth the extra money. It is refreshing to deal with a company that is committed to selling quality products and not selling whatever they can to make a quick buck. When people want my videos, etc., I refer them to your website. Thanks for providing information that has helped me become a better dog owner and trainer.

Sincerely,
Janelle

October 18, 2008

Whew, there’s a lot of good stuff here, hard to know where to begin! I find I have been doing a lot right but that there is also much much more to learn about being a great dog owner/handler. We have a terrific little 13lb. Aussie Terrier, very strong willed & energetic, a hard dog I can see from your descriptions but also one that likes to be in her leaders “good books”! She is loving & totally charming so there is a real balance to maintain here in being the pack leader. She is so very different from our 3 previous pets [all cocker spaniels for the past 35 years!] I think I will be very busy studying your material for a long time.

Thanks for all of your shared wisdom.

Blessings,
Roslyn

October 18, 2008

I just downloaded your magnificient eBooks for a lady friend of mine who I know will be thrilled to recieve them. I have, of course, enclosed a copy of your web page and told her that her gratitude for these goes to you for your kindness and the hard work that you were so magnanimous to share.

I just wanted to say that your kindness in sharing your vast knowledge and experience is very deeply appreciated.

Thank, Sir.

October 14, 2008

Please tell Stephanie thanks for everything. She was amazingly helpful and I really appreciate her help. Top notch customer service and advice from her.

Thanks,
Steph

October 9, 2008

Dear Ed,

Through your DVDs you are my mentor in Schutzhund and I want to say thanks. To a novice, Schutzhund sometimes seems like a secret society that you can't get information about. Your DVDs especially Raising the working puppy is invaluable to me. I have ordered many DVDs about Schutzhund but they are not done well or it is difficult to understand the narrator. Not so with your DVDs. You speak clearly, plainly and give excellent real world examples of your time with dogs.

I know you know all this, you're a pro! But still felt the need to say thanks since I have developed a true passion for Schutzhund and crave knowledge about it.

Denise
Oconto Falls, WI

September 29, 2008

Hello Ed

Can't thank you enough for all your advice over the years. The time you took to email with me offering me guidance and advice. I would not still have my two Akitas living in harmony if it weren't for you! I believe in your methods and techniques and have learned so much from you. I have passed on a lot of people to your site and training dvd's and equipment over the years and will continue to. Keep up the great work and although not all people actually " get it" a lot of us do and we thank you!

Kathy, Bruto & Hana

September 24, 2008

I look forward to the DVD. Also, I must say of all the hours of internet surfing I have done, I have never gained such value as I do in your website. The wealth of knowledge, the media used, etc. AWESOME!!!

Thanks,
Jeremy

September 24, 2008

Thanks for the quick shipping. I always appreciate how well you conduct your business. This last order was my birthday present and I was quite pleased that it arrived on Monday, my birthday.

Thanks,
Patricia

September 16, 2008

Thank you for your podcasts! They make me realize having a dominant dog can be manageable with proper training!

Karen

September 15, 2008

I just found your website a week ago. I have a 5 month old GSD that I have been taking to a local trainer. Training is coming along slowly, and I have been looking for common sense help. Thank you for your website. I hope these DVDs will be just what I'm hoping.

Thanks-- Kelli

September 10, 2008

I love you guys... You are great for people like me who are starting out in the dog world. I'm loving the challenge with my DDR/Czech girl of one year, but honestly would have been lost without the simple, how to do material you offer. The dog world can be intimidating but you guys have helped me enter it myself despite the dog culture world I've been trying to piece together to train my girl... I'm doing good.

Wendy

September 8, 2008

Your website is worth its weight in GOLD!!! Thank you for taking the time to provide such a valued service. I've never been disappointed with your products or your advice.

Teresa

September 8, 2008

Hi Ed,

Just want to thank you for the prompt delivery of the 3 tracking tapes I ordered last week. Living in Scotland (UK) I was surprised they arrived so soon, I received them this morning (Monday) and have started viewing stage one on how to start laying tracks, I found it very informative, if the rest of the videos are as good I’ll be over the moon.

Thanks for now,
George

September 4, 2008

Thank you for putting in all those hours finding the best products. Everything I have ordered has been wonderful. The staff at Leerburg are apparently NEVER asleep! Talk about fast, accurate turn around!

Thanks again,
Mary

September 2, 2008

Dear Mr. Frawley,

I have no question, no real point to make. I just feel moved to write and thank you and Cindy for all you do. My adult son and daughter got Lab/Shepherd X litter mates a year ago. These are the first dogs our family has ever had. The homes of my daughter and her husband, my son, and my husband and I are within blocks of each other, so we spend a lot of time with the two pups. They are wonderful dogs, thanks in no small part to our serious study of your website, articles and videos. We are learning along with the pups and obviously, have a long way to go, but we feel very lucky that we do not have any of the serious problems we so often hear about. They are now 13 months old so we do occasionally see some adolescent behavior, but mainly that is just being slower than we would like to obey a command. We still have to work on overcoming the sometimes over- cautiousness of one of the pups and the others failure to always listen when he sees another dog, but we are making progress on both fronts. These dogs are a delight and have brought immeasurable joy to us all. I really believe that is due, in no small part, to your wonderful advise.

Thank you from us all,
Marilyn

August 11, 2008

Thank you for your clear and compassionate approach to dog training - there are a lot of opinions out there, yours is the first that helped me feel like I could do a good job training by dog on my own.

Ariel

August 11, 2008

I love your web site and the wealth of information you offer for free. This told me that you are not just doing this for the money and therefore I trust you and your advice. I worked with dogs many years ago, but I am behind on the new methods. I hope to use the DVDs to bring myself and my new GSD up to speed.

Michael

July 22, 2008

I have just been on to customs in Australia and it is illegal to import electric collars and prong collars into Australia and they will be seized, so with that in mind I would like to cancel my order, I would still like you to send the DVD No 205D Training Tracking dogs and the rest of the order is to be cancelled.

Customs did say that your company is to be commended for bringing the collar situation to my attention and I also thank you.

Thank you for all your help and I am sorry for any inconvenience I have caused you.

Regards,
Malcolm

July 18, 2008

Dear Ed,

Thank you for sharing your deep and expansive knowledge of dog training with the world. I recently integrated an adopted dog into my home with two existing German shepherds. I read and re-read your article about integrating a new dog many many times and did my absolute best to follow all of the steps and be super plugged into signs of integration progression. I took my time and now am so thrilled that all three dogs are accepting of the new pack and getting along well. I still take lots of precautionary measures and of course maintain role of pack leader. But just glad I could give a home to the adopted dog (1 year old Australian cattle dog who I knew already from an acquaintance who ended up moving and not able to keep him). And that my shepherds didn't feel out placed by it all.

Thanks again Ed! I don't want to think about what may have happened if I didn't have your white paper on integrating. I would have been very cautious by nature (I also have 5 horses on my property and am a nut about their turnout situations too) but would not have known nearly as much as you outlined.

Kind regards,
Stephanie

July 1, 2008

Dear Ed,

I've been a semi-regular customer since discovering your website and wonderful online resources about two years ago. I find your training equipment to be of excellent quality, however, I ran into a problem recently with an item breaking. Although I'm sure it's rare, these things alas do happen. Ironically (and even more rarely I'm sure) while one item was being replaced with an upgrade I opted to pay for, ANOTHER recent purchased also malfunctioned.

I'd like to recognize your employee Dona (with one "n") who assisted me with this customer service issue. She was ABSOLUTELY OUTSTANDING and is a fine representation of what I have come to associate with your company: quality, professionalism, efficiency, honesty, integrity, and a refreshing, solution-focused "can-do" spirit that's increasingly hard to find these days. Dona was supportive and empathetic for the unusual failings of the equipment and she immediately helped resolve the problem. When the second item unexpectedly malfunctioned during this same time-frame, she took steps to immediately rectify it as well. She was also very efficient, friendly, and a great exemplar of your company. Both items have since worked wonderfully without a hitch.

The truest test of a company, often, is not only just when things go right--but how things are handled when things sometimes go astray, which happens inevitably to everyone. Dona and Leerburg truly passed the muster on this. Based on my limited experience, she's an asset to your company. Thanks for all you and your fine employees do.

Sincerely,
Brian

June 30, 2008

Whenever you guys ship something to me via UPS, a small pop-up window appears on my computer screen notifying me of the delivery status... I don't know if it's something that you do at Leerburg, or if it's a UPS thing, but I like it. I'm notified when my order has shipped, and am kept informed of exactly where it is and when I can expect it to arrive. Just thought that I'd give you some customer feedback.

Thanks,
Mac

June 29, 2008

I am going to place another order shortly for a number of things.

In the crate training section of the pack structure dvd Ed talks about a new dvd I think called “relationships” which I cant seem to locate in the catalogue. Could you please point me in the right direction with this one.

Would also like to take the opportunity to say how impressed I am with the quality of products and service I have received in my dealings with you. I have had a number of items shipped over to me in Sydney Australia including dvds, leather collars, leashes and toys. The quality and range of product you have is just not available here and I would not buy these items anywhere else now.

I have a 5 month old male doberman puppy (Riley) who in just a couple of weeks of applying Ed's principles of pack structure and now basic obedience is just a pleasure to be around and train. The difference in my relationship with him is just amazing. Thank you very much!

Cheers,
Adam

PS. The romp n roll toy is just the best toy you could ever buy. Riley absolutely loves it! Watching him run with it and thrash it around provides just as much entertainment for me.

June 25, 2008

I just wanted to say thanks. I had just placed my order and it is here already, that is just super. We have an agility trial this weekend and I was hoping the crate fans were going to get here in time. Nothing like last minute. Those ultra balls in the Chuck It are fantastic, I love them and the dogs love them. I've learned so much from your dvds and books and web board.

Sue

June 20, 2008

I wanted to write back when I got my order. The dominant dog collar and leather leash were just what the doctor ordered. My 2 year old Dobe is now under complete control.

Thanks,
Mike

June 10, 2008

Looking forward to the shipment. I am a man who does my homework when it comes to buying the best. Your website was the most most knowledgeable and informative. Keep up the good work.

Steven

June 4, 2008

Hello,
I ordered 3 DVD's from you this past month. I just thought I would send a quick email to applaud you on your phenomenal service. They were shipped promptly and in excellent condition and I am very pleased. It's not always easy to find good service now a days so I like to support company's with great customer appreciation. I will not hesitate to recommend Leerburg and will be sure to order more products and/or DVD's in the near future. Thanks again!

Andy

May 20.2008

Dear Mr. Frawley -

I feel a bit silly doing this but have been thinking about doing such for some time now and am just finally writing you. I want to just thank you for being such a wonderful resource.

We train service dogs for individuals with disabilities, primarily those who have type I diabetes or epilepsy and are prone to seizures due to such. We train the dogs, by scent discrimination, to alert their person before the situation is dangerous and either alleviate the diabetic seizure or get to a place of safety before the epileptic seizure sets in.

I have been around dogs all my life, training for a good deal of that time, and will be the very first to admit I have a GREAT deal to learn yet. I honestly believe you never stop learning. However, when looking around for resources and other training techniques, I've noticed a vast majority of it are all "positive reinforcement" with a great deal of fuss if anyone ever dare use the word "no" or any type of negative consequence. Furthermore, many seem to think pinch collars are of the devil and shock collars send you straight to hell. We've found them very useful but dare not admit to such most of the time! We've been under some heavy fire for such in the past and presently by individuals who believe they know best. Needless to say, their dogs are not working properly and it's a great mystery to them. (I hope you read sarcasm well).

So, in looking around for other resources and such, I found your site a while back. You have so much GOOD information, common sense approaches, and a wide variety of techniques on DVD and by book. Several of the items, I had bought a while back from other sources but had been unable to find them back. I was so excited to find you had them available through your site. Thank you, thank you, and thank you!! I truly appreciate you taking the time to make all of this available to the rest of us out here. Your site has been an incredible resource to our organization.

Please know you are appreciated!

Michele

May 5, 2008

Thanks again Cindy/ Ed

You are of great help my pup now spends up to 3 hours in create without noise, she goes to bathroom on command, she will sit lay and recall with treats (still a little to go), She has dragged her lead for the last 3 weeks, took her for first walk outside today, thanks to you guys she walks very very well. How pleased I am this is all in 3 weeks and a 10 week old puppy. (attached picture so you know her, just joking)

Just about to place order for Zip lead (product 1096) and pocket tug (product 870) is the small one ok, also could you suggest a drag line for or puppy not sure which one to order she is a toy poodle 2-3 Kilos fully grown. This will be for outdoor work.

BIG THANKS

Regards,
Briand

pup

May 3, 2008

Mr. Frawley,

I stumbled upon your site when searching for some training materials for electronic collars (precious little out there amazingly). I immediately ordered your DVD on e-collar training and have watched about 1/3 of it at least so far… and I just wanted to say it is very very good. My wife even commented today while we were watching it, “I really like this guy” (hey…). I agree with her. I like your approach and especially that you speak directly and frankly. Too many people try to please everyone, which we know is not possible. I’m looking forward to finishing the DVD and then starting over again… and I’ll probably order more of them.

We are raising a GSD puppy, having had two previous GSD’s as a couple (and I had one as a boy). But I really want to do it right or at least better this time around. I think your methods will help tremendously toward that. I have also joined your forum, which is terrific! Keep up the great work. Just for fun I’ve attached a photo of Kuno, our (almost) six month old pup.

Dave
Dover, Delaware

pup

April 28, 2008

Hi Ed,

I recently purchased your Pack Structure and Dog Obedience videos and am reading your ebooks. They are fantastic. I've always had small dogs and I wanted to make as few mistakes as possible bringing a larger dog into our little pack. Following your teaching paid off in spades in what could have been a very bad situation.

Here's my story. I've been following all your protocols establishing ground work with a rescue GSD that we carefully selected. She is a 5 year old purebred that recently had a litter of what tested out as confident quality pups. She was fostered and evaluated for 3 months by a very reputable rescue group. She is mellow and well behaved and your ground work directives have been going well.

I decided we were ready to move forward a bit since she seemed to be accepting me and listening. I adjusted from the isolated exercise walk to a training collar and a trail during a quiet time at a local park.

Suddenly two unleashed lab mixes noticed us and charged across a field on the other side of a fairly large creek that we were hiking beside. I yelled out to the owner to control his dogs. For a moment, it seemed like the dogs paused and I said, 'thank you' , but in a flash they recommitted. The owner was yelling at his dogs and I could see that one stopped half way across the creek but the other disappeared out of sight.

It was then that the other dog sprang up from the creek bed after diligently fiording the shallow stream. He bounded up onto the embankment charging at us growling, barking, showing teeth and focused on my dog.

Having taken all of your advice to heart, we were prepared. I say this with all humility since with two more difficult dogs I could have been way over faced. Nevertheless, I had a walking stick with me and holding my Shepherd with my right hand I moved between the charging dog and my dog flailing my walking stick yelling like a banshi. My dog stood with what I can only say was confidence next to me because she didn't pull away, charge, bark, whimper or cower.

That dog was totally focused on my dog and was only driven back for a fraction of a second. I had to hit the dog (who didn't even yelp) and wasn't in the slightest deterred until I caught it with a back-handed swing to the front legs. Once again, he didn't yelp, but stopped, at which point, the stupid owner who wouldn't cross the creek was yelling at me screaming, 'NO RIGHT TO HIT MY DOG!, bla, bla, bla!!! Now Ed, I'm a 5'3" 115 lb woman who's not left handed.

I then para-phrased from your tape and yelled back that there wasn't a policeman in the world who wouldn't understand that I had I right to protect myself and my dog if I felt threatened by an unleashed aggressive attacking dog; and PS, I would be reporting them. That shut him up.

It was still dicey getting out of there because the owner had no leashes, the other dog was frozen in the water waiting for what to do next, and the ignorant owner didn't want to cross the creek and get his clothes wet to the knees (I would have been swimming across if I had to in order to get my dog off of someone!)

I had a mile to go before I could get to my car. I didn't want to run which might trigger another attack, but I also was well aware that completely turning my back could provide an opportunity. I called 911 as I was getting away but they were really tough to communicate with. They said if I wasn't being attacked NOW, they would meet me at my car in a while. I said I couldn't be sure that the whole thing wasn't going to repeat itself. Any advice?

Anyway, so far so good. I consider myself and my dog lucky to have had the benefit of your teaching. I've only had her two weeks and she is not a tough dog but she of course didn't know me when we left the rescue. I've been following your advice everyday to the letter as best I could, and it most definitely worked at a critical moment. In fact, I can only imagine the price I could have paid in Vet & Dr. bills had things gone a bit differently. I also think like you said, she took note of what I did and she really seems a bit different to me-more eye contact and she started licking my face when I feel asleep on the sofa with her on the floor next to me. Very cool.

Thank you for sharing your knowledge and skill. I'm looking forward to learning and having a quality relationship with my nice new dog.

Thanks again,
Sandra

January 31, 2008

Ed—

Thanks for your advice---your FREE advice, which shows a remarkable dedication to the art of dog training.

We got your dominant dog collars and your Electronic Collar training video for, believe it or not, our Corgis.

I see you’ve got Morgi so you’ll understand that these can be tough, stubborn, willful and totally delightful little dogs.

These guys are hardly the wimps I thought they might be. They’re tough and don’t seem to mind the cold as much as I thought they might---not that they’re ever banished to freezing kennels; they wouldn’t stand for that.

But they can tear across 25 acres at a dead run and go and go. They’re both in amazing shape, which helps keep this 63 year old in tolerable condition.

Sadie our female is a dominant dog I rescued from the pound because the former owner said she wouldn’t get along with his dogs. She’s a wonderful dog but can be pushy with other animals. A total lover with people and a collector of socks and gloves.

She also came with a car-chasing habit which is now over. It’s amazing how dogs listen with an e-collar. We have Dogtra's and the pager is usually all we need to do to get compliance or an instant recall while in the field. Treats also help reinforce the buzz.

Sadie didn’t get along with Corky, our younger male, and dog fights were becoming a problem. Ever break up a dog fight during a Christmas party?
Fun.

Unfortunately we didn’t get the e-collars deployed in time to keep Corky from getting a small nick- tear in one ear.

All that fighting nonsense is over, at least 95 percent over. We still watch carefully for dominance body language, as per your advice, and immediately correct that. We’re not totally out of the woods. They still need more obedience work, but are doing very well.

They sleep in their kennels, get dog, not people treats, and I think are generally happier and more secure.

Sadie now knows the hand of God can reach out and straighten things quickly before things get out of hand, so a gruff “be nice” is usually enough.

Nail trimming is a traumatic wrestling match for Corky; he must be muzzled. Sadie gets a muzzle too but is tolerating it better.

For a time we were taking the dog to the vet to get a light anesthesia to get it done, but that seems a bit much and expensive. The vet ham-handedly over trimmed the nails anyway , so we saw no advantage.

Suggestions are welcome. I’ve tried some marker training with treats and touching clippers to a paw with moderate success.

Thanks for your work.

Ross
Menno, S. Dakota

PS – Saw your dirt bag page. Don’t these guys just piss you off? These are folks who shouldn’t be trusted with dogs, much less kids. We’ve got our share here too. Maybe you can hold off sending orders till checks clear. On the other hand banks don’t take much responsibility either and can sometimes come back with a bounce a week later. These scumbags always figure out a way to work on the float or some other angle. Keep the faith.

Hello,

I received the Dogtra E-collar today in record time. Once again your service is second to none. You're the best!

Thanks very much,
Dave

CD received today!

Excellent service 5 days from States to UK!

Thanking you,
Graham

Thank you for your very prompt action in recalling the shipped DVDs. I have received the replacements in good order and condition, and they play great!

I have enjoyed and learnt from the videos tremendously. Kudos to Ed and all of you at Leerburg. Keep up the good work and excellent after-sales service!

Cheers & best regards
Stryke

I received my complete order yesterday and, as usual, the products were of exceptional quality. Thanks to all of you for selling nothing but the best and for the website available to us. I trust all is well with you folks.

Regards,
Nick

Hi,

I have just received my order this morning and I am thrilled to bits. All the training equipment I have ordered from you as been of the highest quality and this is something that is difficult to find in the UK without having to order custom made. It is well worth the extra payments in shipping and the orders have been efficiently sent. I will be recommending your company from now on.

Many thanks,
Vivienne

I received my second order today from your company and wanted to tell you that the website is great. Your customer service is outstanding.

I have a 7 month old Doberman that is currently training in obedience and the beginning of protection training.

Consider me a customer for life.

Do you offer any seminars and or training classes?

Once again thinks for the great products, great customer service, and great advice.

Respectfully,
Adam

Your website and your puppy/basic dog obedience videos have been a great resource to getting off on the right foot with our new dog. Thanks!

Emily

I am picking up a working GSD puppy July 17th. At another kennel. Locked in. I hope it works out. I am pleased to have found you as an information source now. It is never too late, just as you say. I admire the body of work you have contributed to the world toward our understanding of this ancient and precious bond between us and our dogs. You are a wise and delightfully articulate man. & not bad lookin' either....(thought I'd make you laugh). All frivolity aside, you have given us wonderful insights from your lifetime of experience on a truly wonderful website. In the world of duplicity, manipulation, and scams, it is a comfort to know you are there.

Karen

I bought one of these balls [Romp-N-Roll] 2 yrs ago for my Australian Shepherd that destroys everything he can sink his teeth in to. It is still alive but has a million teeth marks in it. A great rugged ball in my opinion!!! Do you have anything else that is this good? I have thrown away so many thrashed toys, stuffed animals and balls. My dog is a sweetheart...he simply loves to chew his toys, nothing else though.

Betty

You have one of the BEST informative sites on the internet on German Shepherds. I just purchased Herm Springer Stainless Steel Collars off your web site. Excellent product! Got it today and was very happy with the quality and to see it was made from a high grade stainless steel and would not rust. That's important since he loves going down to the lake a lot. I have used your info for my 16 month shepherd and it has been a great help, especially on diet.

William

We love your 1/2 inch leash so much, we decided to order another one. Your leashes are the greatest for training as well as every day walks. Thanks for such a great product!

Lori

I'm a big fan of your website, and I'm really looking forward to this video. I have a Treeing Walker Coonhound with some obedience issues. His behavior has improved since I've read and followed your groundwork for becoming a pack leader, but I still have a lot of work to do. Thanks for making the best dog training resource on the internet.

Sincerely,
Travis

Thank you for the excellent service you gave me in supplying a prong collar. Taking our dog for a walk was really hard work and no fun at all for her and for us, but now going for a walk is a real pleasure. We had tried all manner of collars, head collars (which she hated) and harnesses to no avail until someone told us about your prong collars. This is one product that really works and causes no stress to our dog.

Once again many thanks.

Best regards,

Shirley
England

Ed: Your site is like an encyclopedia about canines available 24/7. It answers just about every question that comes to mind. I appreciate the amount of work that went into it. Thanks for sharing the wealth!

Regards,

Diana

Let me start off by saying that you are a genius and I would be lost without you. About 4 months ago my wife and I found a 6 month old GSD at a park. She was a little skinny, but received a good bill of health from our vet and she was already spayed. My wife named her Henrietta. Without your website and videos I don't think we would have survived the first month. I used to think that prong collars were so inhumane, but I just didn't know any better. The prong collar saved us. The first walk we took her on with the prong collar was such a joy. She responded so quickly it was amazing.

Corey

Your video "Your Puppy 8 Weeks to 8 Months" has helped me more than anything. Far better than the puppy training class I enrolled in and quit because of aggressive dogs in the class. Also the leash they sold me broke and my dog went loose. Thankfully I had a treat ready and he came to me/grabbed him by the scruff. Funny feeling about that class/instructor from the get-go. Anyway I am not going back. Your videos/website/resources are what I am going to follow. Thank you for making this info available. You are a Godsend. I wish I could meet you. I have a 4-month old yellow lab. Beautiful puppy, smart, wonderful, a bit on the dominant side, which I like but I need to be trained. Because I would like to train him for obedience and agility, maybe even search and rescue, if he has the right temperament, etc. So much looking forward to the videos/toys/equipment I have ordered.

Again, thank you.

Sharon

Thanks for all your help and you've been a tremendous resource for me and my dogs over the past 2 years. I have to say had i not stumbled upon your site, I would probably have 1 less dog today due to putting her down. Your advice and training has allowed me to keep both of my dogs, who had fought severely in the past, and maintain a very harmonious household. I learned so much from your site, took it to heart and put it into practice and have a 99% improvement in the attitude and behavior between my two females. Basically I believe that the knowledge you share has single handedly allowed me save a wonderful dog's life and I hope you can feel good about that.

Lauren

I was so pleased with the first package of DVDs and equipment that I received from you that I have come back for more! I am so grateful to have found Leerburg...Thank you!

Sarah

Thank you very much for k-9 working harness that I just received from you guys,top quality. I look forward to more business with you in the future.

Eddy

Thank you soooo much! You are a light at the end of the tunnel!!

Susan

Your website is marvelous, very informative and I want to say how very much I appreciate being able to read and learn from your considerable knowledge and experience - by simply reading on your site! I truly look forward to receiving the DVD I have ordered, and getting more in-depth into your training methods and philosophy. THANK YOU for such a wonderful site.

Shirley

LOVE your web site. I have sent your link to several of my friends. I hope the leather leash is as good as the testimonials! It looks very high quality in the pictures. I hope that this is a secure web-site since I am using my credit card!! I think that you should add that information so customers feel safe using their personal info on-line.

Judy

Thanks for having a very simple and clear website, and very clear checkout process with reasonable shipping charges. I searched "google" for Leather Dog Leashes, and your site was on the 1st page; and indeed the description of the product and the price seems to be world class. Can't wait to start to use this leash!! Thanks & have a nice day.

Daniel

We are first time buyers of your products and are really looking forward to using this DVD with our dogs. Thank you for your hands-on, common sense philosophy. It is helping us resolve some consistency issues with our two boys:-).

Frank

I have really enjoyed your Web site. I have only been a dog owner for one year now and have found your training methods to be the most sensible. Thank you for sharing them.

Sharon

Thanks

I got the DVD’s yesterday by UPS. Geee that was so fast. Thank you very much for the great service.

I am a radio DJ here in the UK. Part of my show is called “Surfers Paradise” where I mention certain sites. I will be sure to give yours a huge mention. Emails were fast, delivery fast and DVD’s are great.

Kindest regards and tell Ed to keep up the good work.

Simon
United Kingdom

Hi there, I received my DVD in good time in in good order, thank you for all your assistance.

Rakesh
South Africa

I have received the DVD few days ago already, Thanks so much! So quick!

Cheers,
Owen

Thank you for everything - durable products, great website, and outstanding advice. Thanks to you, our dog Jake has turned into a real gentleman with excellent manners and behavior! :)

Best,
Cherie!

Your web page is fantastic! We have reserved GSD puppy that we will get in early December and we want to want to get as much knowledge as possible so that we can properly care and train our puppy. I am the DVDs I am purchasing will put us in the right path.

Lizette

Hi! I would just like to thank you for the prompt delivery of the dog training vest which I received today. It will look really fab on my GSD once she has grown into it. Once again thank you.

Lynn
Scotland

In today's world of "NO, you can't have it that way." and "No, we can't go out of our way for you." - You guys are truly a bright spot! Thanks for always going the extra mile for me and my puppy!

Linda

Just thought I would drop you a note thanking you for your prompt and efficient service and although I only placed my order for DVD's with you on the Wednesday 15.11.06, I was very pleasantly surprised to have received them this morning Tuesday 21.11.06 and that although they have arrived prior to me going to work I am looking forward to going home and viewing them.

Regards,
Tony

Hi Ed,

Just a quick note to say thanks. I have a 10 week old SHIBA puppy, and her personality seems to be pretty much how it is described on the Japanese Breeders' website (high prey drive, intelligent and stubborn).

If it was not for your videos I would be lost.

The good news is that I used the same approach as when I am teaching ( I am an elementary school teacher). Lots of praise, redirecting attention to elicit appropriate behaviors, and a very clear set of rules.

After watching your videos I realized that this common sense approach is pretty much what you promote in your training videos.

The most helpful advice (from the dominant dogs DVD) was to put her on the leash when I walk around the house. I was getting quite frustrated because I could not play/train her for more than 6 minutes, and then her prey drive would kick in which led to lots of ankle biting etc. It would then take about 3 hours for her to calm down. This led to a lot of wasted evenings.

Now, as soon as she starts showing signs of getting overexcited I stop the game and take her for a walk around the house, she gets to watch me cook, have a shower etc. This REALLY calms her down, and I am now able to type this email with the leash attached to my arm, and she is lying at my feet calmly, without attacking my ankles. Our training sessions are shorter, more productive, and 'recovery time' is quicker.

I could go on for many pages about what I have learned, but I am sure you have heard it all before.

I found the puppy info on the bite training, drive building and dominant dog DVDs to be VITAL, and if I had not bought them I would have missed out on some important knowledge.

Again, thanks for the quality products. I will of course be back in about a year for your agility and tracking training DVDs.

Regards,
John

Hey Ed,

I just wanted to tell you how great your tapes are. They have helped me a lot though the years, I have been buying your tapes since I was 20 years old, and have based most of my training on you tapes. I am 29 know , I have a very successful training, boarding and breeding facility know and I am one of the top competitors in PSA. I have brought 2 dogs to the level 2 in PSA and have helped multiple people get titles in the sport . I will be going to the 3's next year. Thank you for giving me my start in the dog world.

Thanks
Nick

Hello Mr. Frawley: I just wanted to thank you for such quality Items. I just received my new leash and collar, along with 2 new dvds. I also purchased a large tug. Top notch stuff as well as your articles. Thanks it is a rarity.

Greg

Hi Ed,

My fiancee and I adopted a 6 month old boxer/beagle mix named Josie about 3 weeks ago from our local Humane Society. She has lots of energy and is very smart and loving. I have been a dog owner all my life, and we began crate training from the first day. She now gleefully goes "night night"
("outside" and "potty" too) when asked.

We attended an information session on the Humane Society training courses and decided to try the methods there and take a few classes. Those first two weeks were a struggle as she quickly learned that she could get a treat by simply doing something good like sit, no matter how disobedient she was
in between. She comes to my office with me, so her behavior had to be controlled. We had to buy a harness just to walk her.

My dad recommended getting a pinch collar after he successfully trained his chocolate lab with one (who is now asked to come back to classes as an example!). I was hesitant at first, and then in my research I found the Leerburg website.

I read and read, listened and listened, and bought a prong collar on my way home. After her first 15 minute walk, she was a different dog. I walked her down what we like to call "the trail of tears," which has multiple barky, aggressive dogs at about 1/4 of the houses in a city block. It's the only way to the park near our house, and it literally hurt to walk her down it. With the prong collar and the methods you described in just your articles, she was not only manageable for the first time without a harness,
she calmed the other dogs as well. It was amazing.

Before the collar training, she was the most poorly behaved, barky dog in our first obedience class. Only a week later, not only was she quiet and attentive, she performed so well that the instructor used her as an example. It has helped her attention and respect within our house and with humans in
general.

She now lets our littlest cat rub against her without a chase ensuing, and both cats can calmly accept treats standing beside her. She is a joy, and I can't wait to watch your full video so we can continue to work with her.

Thanks for this great resource!

Jennifer
St. Louis, MO

Many, many thanks for your superb service. My order arrived this morning! I'm not used to such fantastic service - you're going to spoil me.

I will be ordering again soon.

Tyler

Hello,

I just wanted to say a big thank you for the prompt arrival of my leather collar, training lead and tab.
The quality of the craftsmanship and leather are superb and unrivalled by any supplier in the UK.

Thank you again, I have passed your details on to all my friends.

Sharon

2nd purchase at Leerburg.com First was a 6' leather lead and we are 100% thrilled with it. Website is simple, clear, and easy to navigate. Prices are competetive...we have learned already that you "get what you pay for" especially with dog equipment due to the abuse it has to withstand. The quality at Leerburg is 5x anywhere else. Fantastic articles that get fantastic results - esp the foundation training.

Daniel

Just wanted to say thanks for the quick work...confirmed order with you on
Thursday the 8th arrived Tuesday morning the 13th ...Great work....

Thanks,
Dan

Thanks for your excellent service; I received my order on Friday. The tug is great, much better quality than I have been able to get here in Australia. The production standards of the DVD are much higher than I am used too in training videos.

Regards
Greg

We really appreciate the website and the free information offered, the tips and information we received for free is why we decided to purchase the DVD. The free information is so well put and easily stated we figure the DVD must be even better!
Thanks, hopefully these steps put us on the right track to solving our dog-problems.

Jennifer

I am a newbie to your site and world of Dog training, but with that being said I am not new to the world of Quality, your equipment and DVDs and especially your leather leashes are second to none in my opinion. I have bought from your site in the last few weeks about 2k worth of stuff and I must say your product, site, your staff, (especially your staff) that I have spoke to on the phone about orders are very impressionable to say the least, very professional. I own and operate national and international publications (magazines) and I see a lot of the newest and best toys or equipment around the world. I would not hesitate to recommend leerburg, I bought about 4 or 5 of the police leashes and gave to our local Police K9 and one of your magazines for orders they love them and the site. Keep up the good work and product.

Rick

Your service is outstanding. In an age where the term "service" is used so freely, it is refreshing to deal with a company that understands and practices the term. That is from someone who has been in the service industry for over 30 years. GREAT JOB!

John

The information on your website and have found your basic obedience dvd invaluable. I have a 5 month GSD male and he is responding brilliantly to training so far. Your philosophy of living and working with dogs makes complete sense to me too and I am just grateful that you are prepared to share so much of your knowledge and expertise. I have looked for similar products in the UK but have found it difficult to find the same quality at similar cost. I look forward to receiving my latest purchases. Yours sincerely

Claire

I've used Prong Collars before, but after visiting your website, I now realize that I did not place them correctly. In trying the new placement on our young puppy, I find the collar slides down, even when pretty snug, so I suspect it is not the right size for her, and is too heavy. Her neck measures 12" right now, (4-months, 24-pounds, but with BIG feet and growing steadily!).

I also want to express my appreciation for so much helpful information on your website. I'm thrilled to have discovered it, and have high hopes now, for molding a healthy, rambunctious puppy into a well behaved, enjoyable companion dog. It's been a number of years since I 'obedience trained' a young dog, and this one is half St. Bernard, so I'm quite anxious to upgrade and improve my training skills, as she's going to be a fairly big dog!! And SOON !!

Bonnie

I just wanted to say how much I love your equipment, and your website. I have learned more in the last 6 months than I could have ever dreamed, and I am still learning something new everyday!

Jason

Ed, I have a few of your other tapes (VHS) and think that you have put together one of the best training video I have ever seen. Packed full of knowledge. So much so that it has been four years and still watch them at least once a week, just to try to understand what it is you are teaching . I hope you never stop. Best of luck to you.

David

I have spent hours on your web site. I am learning so much, I can't wait to get my first DVD. Also, I was extremely moved by your tributes to our service men. I forwarded the videos and many of the articles to lots of friends. Keep up the great work.

Mishele

Thanks for sharing your wealth of information via DVD's and this website, it's been really educational for my wife and I. We are attempting to put what we have learned into practice and so far things are going very good. Thanks again!

-- Charles

I order many things form E-bay, Amazon,ABE Books etc. They also charge me 10 to 11 $,but they take more then a month to reach. I am always surprised that your parcel comes much early then others. This is very good on your part and should be appreciated.

Thanks.
Shailesh (India)

God Bless you... You are the man... I don't know what I would do with out your pages.

Special thanks of your link about raw diet. Our dog loved it. I have spent hours and hours and read everything from your pages. We ordered Your DVD's and I can't wait to see those.

We are from Finland but now living in India. All training things are very old fashion and we haven't like it but now with your free e books I have learn more then in year with dog trainer. The progress what have happen in our dog is amazing.

Thank you ones more and please keep doing what you are doing.... We GDS owners need you.

God bless you and your pack members. =)

Best regards,
Tommi

I just got my leather leashes in today, WOW. I am once again impressed, I shouldn't be after all that I have ordered. I am really looking forward to the collars after seeing these.

Thanks again

Jeremy

A huge thanks to Ed and everyone at Leerburg for providing such an AMAZING outlet for serious dog owners/trainers and those just interested in educating themselves about canine health and behavior - there's nothing else like it! Keep up the great work!!

Natalya

Mr. Frawley

Corey

From the start....Your advice, articles, DVDs, toys...EVERYTHING has been such a help with our 11 mo. old Lab Jake. You are true professionals. Thank you!!!!

Cherie

Hi Ed,

I just wanted to drop you a quick note and thank you for providing me (the public) with so much excellent information on dogs and training. I have a two year old female (spayed) Belgian Terv who is a dominant dog. I read through everything you had on your web site and then purchased your Basic Obedience and Dealing with Dominant and Aggressive Dog DVDs. They are excellent! Yay! Finally some good, helpful information that answers the problems I'd been having.

Using your methods has made a big difference in both my understanding my dog and changing her behavior - and mine. : )

Thank you Ed, for being so generous and having a website that gives away so much valuable information. Your DVDs are excellent. I like the format and the way you present the information. I'll be recommending your products on my blog and to everyone I come into contact with!

Best Regards,

Marisa

Comments: I am very excited about receiving your DVD! FINALLY someone has "done it right!" I have trained over 35 yrs and used the e-collar for 20 yrs. I am tired of training all the dogs myself! I used to order an e-collar and have it delivered to my address just so I could get the video that comes with the collar in the trash can!

Linda

I have been reading on the Leerburg website for 2 days now at work. I just can't seem to stop! So much good information here! I am forwarding this web site to all of my dog owning friends! Great site! Great information!!

Yettekov

Comments: Once again, thanks for providing such a informative website and "tried and true" products for purchase! I'll be back again and again.

Teresa

I have purchased two of your DVD's, Basic Dog Obedience and Building Drive and Focus. Both are amazing DVD's the both novice and expert dog trainers can easily follow. I have searched numerous web sites, watched hundreds of dog training videos and those two DVD's are by far the easiest to learn from. Leerburg.com is the ultimate online source for just about anything needed for any dog. I visit the site about as much as my wife shops at Wal-mart.

Thanks for everything,
Daylin

Absolutely fantastic site; the definition of quality, especially of information. I'd be lost without it.

Jeff

My husband and I read your website for months before purchasing a GSD. We purchased "your puppy:8 weeks to 8 months" and "basic obedience" after our puppy arrived. We have used your philosophy from day one. We had and still have the best behaved dog on the block. Sometimes he listens better than our daughter. We get many complements on his behavior and we usually tell these people about your website. Our GSD (A.J.) is now 2 1/2 yrs old and we have purchased several more training dvds. Looking forward to viewing them. Thanks for all the useful info.

Joanne & Peter S

I just wanted to let you know that reading your site has saved my little heeler that someone dumped in our desert last winter. I have had dogs all my life and I just turned 60. We have tennessee walkers and have owned horses and dogs since we were about 5. Anyway, I have always had Australian shepherds and heelers and only one of each gender neutered at a time. So when I introduced this little dog from the desert to my 9 and 10 year old dogs, we had problems with the new dog as
she had been attacked in the desert, I'm sure. I was sure I would have to get rid of her as she kept
fighting with my old female heeler. I learned that she didn't respect me enough (it only happened when I was around) and I implemented your methods for two weeks. It's been two months and no problems. Thank you so much for your web page.
Sincerely yours,

Tona R

Ed: love your videos, they are a great help. Our dog Bindi is responding nicely to the training you have taught us in your videos, thank you.

Jerry and Sharon

Although I don't own a working dog,I have found your site to be an incredible training and information resource. Also I must commend you on the quality of the training equipment you handle-quality second to none, that's really hard to find these days.

Larry W

Thanks so much for having such fantastic products, it has been a great pleasure doing business with you over the past few years and I know I will be back for more things in another month or two. The quality of your products makes my job as a Service dog trainer/handler so much easier. You are the only company I recommend for dog related items.

Mary

Thank you for all the wonderful work you have done to help those of us struggling to "do the right thing" for our dogs.

Theresa

Thank you for the high-quality products and education. We have been making great strides with our dog by using your ebooks and basic obedience dvd. We adopted a young rescue doberman that was frankly way above our skill level, but your methods are bringing us up to speed in short order, and life with the dog is becoming more rewarding all the time.

- Jesse and Pearl

I have purchased several videos and training equipment from you before and you are the best in the business. I have been more than satisfied with every order I've placed, even the catalog.

Christopher R

We think you have great integrity. Glad you are still serving the sport and the working dog after all these years.

Joe & Victoria Tackett

Your puppy training videos and forums have been a huge help in training my puppy. Thus far, your methods have worked great.

Randal D

LOVE this site! My GSD & I THANK YOU!

Michelle J

Thanks again for the invaluable work you do for our dogs and their often ignorant owners.

Sabine F

I received my dvds yesterday & 2 of them are damaged. I called your office today & WOW! a real person answered the phone. She spoke English, her name is Kelly, she was polite, she was helpful, and she was friendly! Kudos to your company for knowing the true value of customer service. It is nice to know that there are still companies in this world that offer "real" customer service.

Wanda

I continue to purchase my raw diet supplements from Leerburg. I never worry about quality or delivery. You guys are just the best!

Laurie

I want to say that I have found your products and training equipment to be outstanding. Your web site is also very well done and very user friendly. I am a school teacher and a dog trainer and I really appreciate the organization of your web site. Your Pod Cast offer many people opportunities to improve as pet owners, handlers and dog trainers. I can tell you are very passionate about dogs and training.

thank you,

Phil

Hi Ed and all at Leerburg,

Thanks very much for the speed and efficiency in processing my order.

My Order has just arrived (within only 3 days !!!), and as usual the products are of super quality.

I especially like the leather padded harness which looks and feels great. I can't wait to try it out at the next training session.

Thanks again for the super service and super products.

Kabir

This is by far the most educational web site on training and living with your dog, I ve ever seen!! I have a 6 month old South African Boerbel Mastif, (Simba). I can t wait to get my hands on these dvds.

Thanks,
Gisele

I have received my order and I'm very pleased with it.
The items are indeed of the highest quality.

Again, thank you very much for the excellent customer service.

Peter
Australia

We just received the fur-saver the other day. It’s a fantastic product and does exactly what it says on the tin. I also received your catalogue in the post which made interesting reading - some really clever and inventive items. I’m going to place an order for a harness and a bigger chain (he’s not getting any smaller!) tomorrow. I’m currently at work and don’t have his info girth to hand. I’ve sent your web address to some friends to have a look too as they have very active dogs also – so if you get any other dog-mad Irish folks e-mailing you, you can blame me! Take care and thanks for the seriously fast packaging & shipping. Do you guys have a feedback/testimonials section?

Kind regards,
Martin, Ann & Fletch the Rottweiler
Ireland

When purchasing any product from Leerburg Enterprises, Inc. it is understood that any and all products sold by Leerburg Enterprises, Inc. are sold in Dunn County Wisconsin, USA. Any and all legal action taken against Leerburg Enterprises, Inc. concerning the purchase or use of these products must take place in Dunn County, Wisconsin. If customers do not agree with this policy they should not purchase Leerburg Ent. Inc. products.

Dog Training is never without risk of injury. Do not use any of the products sold by Leerburg Enterprises, Inc. without consulting a local professional. The training methods shown in the Leerburg Ent. Inc. DVD’s are meant to be used with a local instructor or trainer. Leerburg Enterprises, Inc. cannot be held responsible for accidents or injuries to humans and/or animals.

Copyright 2009 Leerburg® Enterprises, Inc. All rights reserved. US Copyright Link. By accessing any information within Leerburg.com, you agree to abide by the Leerburg.com Privacy Policy and Terms of Use.



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