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Leerburg® Return Policy
If you plan to return an item-
The item still has to be in new condition and can be resold as new.
- The customer has to pay shipping to send the item back to Leerburg®.
You do not need to return the packing slip, but you do need to have something with your name, address, and phone number on it so we can access the correct account.
You need to send a note explaining why you are returning the item.
Return the item to:
Leerburg Video Productions
PO Box 218
Menomonie, WI 54751
After we make sure the item is able to be resold, we will credit your credit card back for the cost of the product. This credit will be applied towards the same credit card that was initially used for payment. Credits will be given within 30 days of our receiving the returned item.
We do not reimburse for shipping except in special circumstances (i.e. we sent the wrong product).
If you wish to to exchange the item for a different item (or a different size), explain which item you would like. You need to include money or payment for shipping costs of the new item. If there is a difference in price for the product that you are exchanging for, please include money or payment to cover this difference in price.
- Returns are only accepted on Equipment. We do not accept returned DVDs, Books or Videos. Items purchased on clearance/sale or a Leerburg auction are not able to be returned or exchanged.
- Returns must be made within 60 days of the date your order was processed.
- Leerburg® policy to only accept unopened foods or treats as a return for safety purposes.
When purchasing any product from Leerburg Enterprises, Inc. it is understood that any and all products sold by Leerburg Enterprises, Inc. are sold in Dunn County Wisconsin, USA. Any and all legal action taken against Leerburg Enterprises, Inc. concerning the purchase or use of these products must take place in Dunn County, Wisconsin. If customers do not agree with this policy they should not purchase Leerburg Ent. Inc. products.
Dog Training is never without risk of injury. Do not use any of the products
sold by Leerburg Enterprises, Inc. without consulting a local professional.
The training methods shown in the Leerburg Ent. Inc. DVD’s are meant
to be used with a local instructor or trainer. Leerburg Enterprises, Inc. cannot
be held responsible for accidents or injuries to humans and/or animals.
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