The fact the OP's friend didn't even get why it happened is enough to piss me off. At the very least the vet should spend the time to explain to me what exactly it was that caused him to pull 18 teeth from my dog instead of giving me the option of dealing with it in my way. What if he pulled a salvagable canine tooth that I would have been OK with paying to have capped??
I'd rank it up there with a vet spaying my dog when he was stapling her stomach after a case of bloat. I want to be informed 110% of everything someone does with my dog. I don't care if its the middle of surgery, you're gonna have your assistant call my cell phone and explain the situation and outline my options.
If a tooth falls out or crumbles, I want a call after that first tooth. Not after the 18th without a good explanation.
OK...I am SO glad I took it upon myself to clear this with my vet. Like I said before, the situation was SO incredibly out of character for him.
It is his policy to inform pt owners before the cleaning that extraction may be necessary...apparently, this information was conveyed and there was a message left for the owners during the procedure. (eeek--now it's kindof this he said she said crapola!!! :eek
In a way, it feels like none of my business, but I've been seeing this vet for over *20 years*. I will carry on, asking my in depth questions, etc. I don't think this guy would even BRUSH my dog without my approval, that's why I thought it so out of character for him in this extraction situation.
I have re-thought my opinion.
We have a person who's dog needed 18 teeth pulled. How does a dogs mouth get that bad? Maybe the Vet had that very same question. It very well could be that once the Vet looked into the dogs mouth that he considered the owners of the dog complete losers and was afraid to call them; they may refuse treatment.
If that is the case the Vet may have actually been brave and courageous in doing what he thought was best for the dog. I know I would be very upset if a Vet cut my dog's nails with out permission. But then again I would not wait until my dog needed to have 18 teeth pulled to see the vet.
But then again I would not wait until my dog needed to have 18 teeth pulled to see the vet.
AMEN.
I was really taken aback and truly quite concerned about this information as it was presented to me...after having talked with the vet, I feel so much better and do trust his thoughts/policies, etc.
Now, the issue is how do you tell people how they need to raise their kids....!!!
FWIW, I did ask about how the dog was doing today...he's coming along well. (thankfully) and hopefully, now that these teeth are "taken care of" quite literally, he can be a bit more healthy.
Reg: 08-29-2006
Posts: 2324
Loc: Central Coast, California
Offline
Here's some good, general advice that most may know, but it's worth repeating:
1. An Anesthesia/Surgery form should be presented to you, detailing any risks, and signed by you before you leave your animal.
2. An itemized estimate, ideally with low-end/high-end numbers should be given to you for any surgical procedure, and really any procedure that goes beyond the norm. Make sure they include any follow-up visits, bandage changes, injections, etc. in that estimate. If they don't offer an estimate...ask for it and have them go over it with you.
3. Let the Staff know if you have a set dollar amount and have them consult with you before performing any additional tests or treatments that would take you over your limit.
4. Techs and Docs can check in with you mid-procedure and you can certainly request that they do so.
5. It's always a good idea to leave clear written instructions when you drop your animal off. The front desk can be a hectic place in the morning and doing this narrows the odds that your verbal instructions won't be forgotten or misunderstood.
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