Dogtra Warranty
Based out of Torrance, California, USA, Dogtra Company produces the world's finest e-collars. Dogtra's focus is on offering user-friendly e-collars that are designed for the most demanding training conditions. Dogtra offers a complete line of e-collars from small-breed pet trainers to a variety of sporting dog units as well as K-9 Police work.
Dogtra One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the original retail purchaser (“You”) that its Dogtra products shall be free of defects in materials and workmanship for a period of one (1) year from the date of purchase (“Warranty”). The Warranty covers the cost of repair (parts and labor) or replacement (if repair is not feasible) of a defective Dogtra product during said one-year period. For such repaired or replaced products, the remaining portion of the original warranty period, or ninety (90) days, whichever is longer, shall apply. Dogtra, at its sole discretion, shall determine whether to repair or replace a product covered by the Warranty.
+1 Year Extended Warranty
The following products will come with the One-Year Warranty and also have an additional one (1) year warranty from the date that your original warranty expires (“Extended Warranty”).
| Extended Warranty Product Models | |||||||
|---|---|---|---|---|---|---|---|
| EDGE RT | EDGE RT RX BLACK | EDGE RT RX ORANGE | EDGE RT RX GREEN | EDGE RT RX BLUE | EDGE RX | EDGE RX BLACK | EDGE RX ORANGE |
| EDGE RX GREEN | EDGE RX BLUE | PATHFINDER | PATHFINDER RX BLACK | PATHFINDER RX ORANGE | PATHFINDER RX GREEN | PATHFINDER RX BLUE | PATHFINDER TRX |
| PATHFINDER TRX RX BLACK | PATHFINDER TRX RX ORANGE | PATHFINDER TRX RX GREEN | PATHFINDER TRX RX BLUE | PATHFINDER MINI | PATHFINDER MINI RX BLACK | PATHFINDER MINI RX ORANGE | PATHFINDER MINI RX GREEN |
| PATHFINDER MINI RX BLUE | T&B DUAL 1-DOG | T&B DUAL 2-DOG | T&B DUAL TX | 3500X | 3502X | ||
Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if:
- You are the original retail purchaser of the product,
- You bought the product from a Dogtra authorized dealer, and
- You present a receipt or other proof of purchase showing a valid purchase date, the name and address of the authorized dealer, and the purchased product identified by model and/or serial number.
Warranty Exclusions
The Warranty does not cover damage, loss, or deterioration to your Dogtra product caused: by misuse, neglect, abuse, or other improper handling of the product; by failure to follow use or care instructions; by use of the product for other than its intended purpose; by accident or natural forces such as fire or flooding; or by normal wear and tear such as scratches to the product surface.
The Warranty also does not cover Dogtra products that: are purchased from non-authorized dealers; are purchased outside of the United States or Canada; have been damaged during shipment (even if Dogtra paid or arranged for shipping); have been modified or tampered with in any manner; are opened or repaired by anyone other than Dogtra; or have serial numbers that have been altered or defaced.
Sole Warranty
This Warranty is the only warranty offered by Dogtra for its Dogtra products. Other than said Warranty, Dogtra makes no other representations or warranties whatsoever regarding its products, whether oral or in any product manual, on any packaging, on any website, or in any other written material. No dealer of Dogtra products, nor any employee or agent of Dogtra, is authorized to make any additions, changes, or extensions to the Warranty. Dogtra, at its sole discretion and at any time, reserves the right to modify the Warranty.
DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Remedies
Dogtra's liability is limited to the cost of repair or replacement of the Dogtra product under Warranty. Any claim or action to enforce the Warranty must be commenced within thirty (30) days of the Warranty's expiration for your product. Dogtra will not be liable for any indirect, incidental, special, consequential, or similar damages based on breach of warranty, breach of contract, negligence, strict tort, or any other legal theory related to Dogtra and its products. Damages that Dogtra will not be responsible for include, but are not limited to: loss of income or profits; loss of revenue or savings; loss of use of the product or associated products; cost of any substitute products or services; inconvenience, downtime, or any other time; loss of goodwill; claims of third parties including customers; and damage to property.
Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also have other rights which vary by state or jurisdiction. Some states or jurisdictions do not allow certain limitations of implied warranties or of incidental or consequential damages or other remedies, so certain of the foregoing limitations may not apply to You.
If any portion of the Warranty is held by a court to be invalid or unenforceable, the remaining portions of the Warranty shall remain in full force and effect and shall in no way be affected or invalidated, and the invalid or unenforceable portion shall be modified so as to most nearly achieve the intent of the Warranty.
Product Registration
Dogtra recommends that customers register their products as soon as possible after purchase. Product registration will facilitate any future warranty service. You may also receive useful information and updates about your existing and future Dogtra products. To register your product, visit www.dogtra.com/product-registration. If your product is not registered with Dogtra, you will be required to provide a receipt or other proof purchase (as provided above) to qualify for warranty service.
