Cathy Goessman wrote 09/13/2015 08:22 PM Moldy Nutrisource food #399233 - 09/13/2015 08:22 PM
Cathy Goessman Webboard User Reg: 12-03-2007 Posts: 1231 Loc: Phoenix, AZ Offline	I've now received my second strange smelling batch of Nutrisource Performance food. Since the first batch with the off smell developed mold I dumped the bag out and immediately found pieces developing a white mold. I have contacted Nutrisource about the bag via Facebook and I'm calling them Monday to give them batch numbers and all that but just wanted to give people a heads up. If you use Nutrisource and get a batch that smells odd call Nutrisource and return the bag. It's not a sour smell like it's going rancid but it definitely doesn't smell good. Needless to say I'm switching brands. I understand they are building their own manufacturing facility right now to be able to have tighter control over things like quality but they'll have to work to convince me that this food is still safe to feed my dogs. 1 is a fluke and may not have been stored correctly. Two bags that came from different sources and 4-5 months apart are a pattern.
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Cathy Goessman wrote 09/17/2015 11:43 AM Re: Moldy Nutrisource food [Re: Cathy Goessman ] #399288 - 09/17/2015 11:43 AM
Cathy Goessman Webboard User Reg: 12-03-2007 Posts: 1231 Loc: Phoenix, AZ Offline	So they sent me a replacement bag from the same lot. This one was even worse. I contacted Nutrisource and they tried to tell me that Chewy must have not stored it correctly. When I brought up that I had bought a bag in Missouri with the EXACT SAME PROBLEM they said they would check the lot for too high moisture levels. Here's a picture of the third bag with problems. It was so bad it looked frosted. Moldy Nutrisource Performance My pups are quite happy with the Victor food I bought. It will be a few years before I feed anything from Nutrisource again.
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Mara Jessup wrote 09/17/2015 01:19 PM Re: Moldy Nutrisource food [Re: Cathy Goessman ] #399289 - 09/17/2015 01:19 PM
Mara Jessup Webboard User Reg: 12-28-2005 Posts: 2316 Loc: Offline	Yikes - that's pretty bad. I fed Nutrisource for about 6 months straight but my last two bags have been Acana and Victor to change things up a bit. Guess I'll wait a bit before adding Nutrisource back to the line up... K-9 Knitter
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Cathy Goessman wrote 09/18/2015 06:06 AM Re: Moldy Nutrisource food [Re: Cathy Goessman ] #399297 - 09/18/2015 06:06 AM
Cathy Goessman Webboard User Reg: 12-03-2007 Posts: 1231 Loc: Phoenix, AZ Offline	The date code on the bag was Sep 20 2016
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Mara Jessup wrote 09/18/2015 10:39 AM Re: Moldy Nutrisource food [Re: Cathy Goessman ] #399299 - 09/18/2015 10:39 AM
Mara Jessup Webboard User Reg: 12-28-2005 Posts: 2316 Loc: Offline	That's weird. Pretty sure that was the code on the last bag I fed. And it was fine. I won't buy any more with that code though... K-9 Knitter
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