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May 17, 2011

The prongs are I bought are too big, do you think a medium would work better?

Full Question:

Hi there, my name is Emma and I'm sorry to be a pest,I have just bought 2 extra large prong collars for my great danes who are approximately 8 months old. The problem is I can not physically remove any more links without hurting my dog but when they have been wearing them a while out walking they slip down. Do you think it's best to swap them for the medium prong collar as my instructor has advised? This size seems to stay put better.

Regards,
Emma

P.S. As I really want them asap could I order online a smaller size if this is appropriate and get a refund on the two I send back? As I don't want to have to wait on shipping to Scotland both ways.

Cindy's Answer:

For a Great Dane I would probably go to a medium – we have a Q&A on prong collars. Most people go with too large of a prong collar.

I believe you bought them from us. As long as we can sell them to another customer as a new product you can return them. All it would cost is the freight back.

100% (2 out of 2)

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