Equipment Q&As

I am considering purchasing the top-matic training equipment. How careful do I have to be with the magnets as far as getting near electronic items? Is there a suggested range? Do they come in a case that allows them to be kept without damaging outside items? Can they damage a car computer if they are in the vehicle? Thx

I am an obedience instructor for my training club and I have a question about training collars for large breed, protective dogs. I currently have a 120 lb Cane Corso in my class and I'm unsure what type training collar I should use. The dog seems very mellow, but it was only the first class. I have experience with prongs and use them quite often with success. Since this breed of dog is known for aggression and because of the size and power, I really need help. Currently, the owner is using a ...

I have a Bernese Mt dog. What is the best way to keep the snow from building up between her toes?

Hello, I just purchased the thick hair contact points for my einstein mini collar to use on my GSD. I have tried all the contact points on myself, standard and thick hair ones, and the thick hair ones I can feel at such a lower level. I feel like the standard ones I have to squeeze really hard and go higher to even feel it. Is there any reason why the thick haired ones can be felt at such a lower level? The stim seemed to be more consistent with these but having such a tiny tip worr...

Hi Cindy, My GSD has had a hard time keeping a solid stool and she does not digest chicken at all. I have had her on a diet of Orijen fish food and she can keep a semi soft stool. My questions is, will grand flex upset her tummy? Thanks

I just got a fur saver from your store. The end rings are the same size, how do I put one end ring inside the other to make a loop?

Hi Cindy, I'm looking for an easy on, adjustable Fly Ball harness with a handle. The one I saw yesterday on a dog was very nice. The handle was leather. Said it came from your company. I have a small standard poodle. Thank you.

Two weeks from now, my 6 week old Dobe, is scheduled for ear cropping. The Doctor who will perform the surgery, is well known for his skill, but following the procedure, they plan to send us home with Rimadyl, for pain control. I know that you do not approve of Rimadyl, so do you have an alternative, or other advice for pain control; if necessary at all! Thank you in advance

Hi Cindy, I had a question on fitting a prong and ecollar together on the dog at the same time since both are supposed to go up right under the jawline. We're using the prong for leash pulling and the ecollar for dog aggression (when I can't redirect him). Since we are in a city, being near other dogs is unavoidable on our walks. My question is whether the prong collar or the ecollar should be highest up on the dog's neck. I've seen pictures both ways, and just want to be sure I'm gett...

I have 9 week old GSD who chews on all leashes. I need short one for her drag in house. Any recommendations??

The smaller Educator collar for the dogs I am sure are nice. But unless it is significantly smaller I would prefer the bigger transmitter as I have big hands and most importantly the increased distance. What is the difference in transmitter size?

Have the Educator units held up well for you...? Are they rugged?

Who manufactures the Educator collars? Is the company known to honor their warranties with reasonable labor costs and/or handling fees? Does the company stand behind its products?

On the ecollar comparison chart, 5 tabs down it says "Different Levels for Each Dog" What is that?

Can I purchase an additional strap for my Educator collar so I can switch the receiver between collars to use on a 40 lb. dog or a 100 lb. dog?

I understand a stretch strap comes with one of the Educator units. Will the stretch strap work with all units? If so, can I purchase it separately?

Is there an indicator on the Educator receivers and transmitters showing low batteries?

What kind of battery do the Educator ecollars use for the receiver and what kind for the transmitter? Are the batteries owner replaceable? Are they rechargeable for both the transmitter and the receiver? Are the batteries proprietory or can I buy them anywhere?

Hi, I have found your website very informative. I ended up using a prong collar as a result, and so far I'm happy with the results. However, I did have one question. I have a large (3mm) collar for my german shepherd mix. Basically I took off enough prong-links that the collar fits around the jaw and below the ears, as it's supposed to. However, there's still just enough play that it slips down during walking/training. The problem is that if I take away any more prong-links, the collar...

Hi I recently bought the flea free product and it's working great. I was wondering if the product will still work frozen? I feed my dog raw and pre package his meals and it would be great if I could put the amount in his food. Thanks!